Essential Ford of Stuart

Body shop was fast and accurate. First class jobService Body shop was fast and accurate. First class job Service dept. did not perform well had to take my vehicle to another shop to have the service done Body shop was fast and accurate. First class job Service dept. did not perform well had to take my vehicle to another shop to have the service done More

Selection was vast and varied. The online system was responsive. The request to see specific trucks was accurately fulfilled. The sales negotiations were awkward and at times inappropriately conducted. responsive. The request to see specific trucks was accurately fulfilled. The sales negotiations were awkward and at times inappropriately conducted. Processing the documents for the transfer was slow and at times confusing. Some key documents were omitted complicating a full understanding of warranty terms. More

Dustin(the repair rep) was great, very friendly and eager to please, the work was done well, however it took a week to get the parts, which i am sure is not the fault of the dealer.Very happy with the servic to please, the work was done well, however it took a week to get the parts, which i am sure is not the fault of the dealer.Very happy with the service More

Dustin is organized and has great experience in handling problems. I will continue to go to him with the family Expedition to keep it running smooth. problems. I will continue to go to him with the family Expedition to keep it running smooth. More

we had bought a 2019 Edge about 7 months ago but I wasn't happy with it so we are now the owners of a 2020 titanium edge.....Our salesman was Adrian and he was wonderful. happy with it so we are now the owners of a 2020 titanium edge.....Our salesman was Adrian and he was wonderful. More

I was quoted for a door pillar cover and installation. I came in the very next day to have it installed and the part was $20 more, almost 30% more than the quote the day before! came in the very next day to have it installed and the part was $20 more, almost 30% more than the quote the day before! More

I am particular about my vehicle care. 2010 F150 Super Crew 4X4. I had some concerns about my 150K service. Bill (Service Director) and David (Assistant service Manager) allowed me to voice my concerns an Crew 4X4. I had some concerns about my 150K service. Bill (Service Director) and David (Assistant service Manager) allowed me to voice my concerns and were genuinely interested in accommodating me. They actually put the truck up on the rack and physically allowed me to view my concern. All went very well and I am completely confident in all their services. I must add that they were patient with me and I appreciate the tech himself gave explanations that satisfied my concerns. They get a 5 all the way around. More

Fast efficient service on oil change even when I arrived early for appointment. No problems on pickup and surprised truck received a light car wash and window cleaning early for appointment. No problems on pickup and surprised truck received a light car wash and window cleaning More

The dealership was always excellent until my last auto butler appointment. The car was returned in poor condition -dirty outside and not cleaned properly inside. butler appointment. The car was returned in poor condition -dirty outside and not cleaned properly inside. More

To began with I was sold a brand new car that needed a transmission within 3000 miles. Then I get a call back on other trans parts later on a recall then you hold my car for 2 days when you should have be transmission within 3000 miles. Then I get a call back on other trans parts later on a recall then you hold my car for 2 days when you should have been prepared with part and time before you gave me an appointment. I was stuck without transportation and no offer for a rental. So we have a trust issue. Sincerly More