Essential Ford of Stuart

2018 Escape Another visit to service vehicle(s) oil change.... Dustin as always take great care and provides excellent service... Will be in this afternoon to get Another visit to service vehicle(s) oil change.... Dustin as always take great care and provides excellent service... Will be in this afternoon to get my Raptor oil change More

fast and efficient knew what was wrong and fixed it. had the car towed in because i was afraid to jump a hybrid car. installed new battery in 1 hour knew what was wrong and fixed it. had the car towed in because i was afraid to jump a hybrid car. installed new battery in 1 hour More

More information In and out quickly. Was told I needed front and rear wipers said ok. Didn’t realize they would cost $82. Should have asked beforehand I said yes In and out quickly. Was told I needed front and rear wipers said ok. Didn’t realize they would cost $82. Should have asked beforehand I said yes More

Trade In When they offer a promotion to give you $5,000 above Kelly Blue Book and you drive well over an hour to an appointment after speaking to the manager o When they offer a promotion to give you $5,000 above Kelly Blue Book and you drive well over an hour to an appointment after speaking to the manager on the phone only to find out when you arrive they do NOT offer you even close to Kelly Blue Book. KBB on my vehicle for trade in is $14,000 and they wanted to offer me $10,500 and NOT the $5000 over KBB. The finance manager said there really isn't $5,000 over KBB they just have to find a vehicle with a lot of rebates to be able to give that to you. WHAT!?! I'm was more disappointing that they would NOT even offer me KBB trade in on my vehicle which and wanted to give me $4,000 less. I will be going elsewhere. 100 % False Advertisement. More

Friendly, efficient, & professional Great team at Advantage Ford. Steve, Jeff & Mary were down to earth & personable. The one thing that everyone remembers is how they were treated. Grea Great team at Advantage Ford. Steve, Jeff & Mary were down to earth & personable. The one thing that everyone remembers is how they were treated. Great job, pay them all more money as they are mature professionals.No amateurs on this team. More

Warranty Service Dustin and his crew always do a fantastic job. I have 6 Ford vehicles i bring in for service , and they are always prompt courteous and professional Dustin and his crew always do a fantastic job. I have 6 Ford vehicles i bring in for service , and they are always prompt courteous and professional More

Failure to be up to speed and fpcus on service. The "Works" coupon sent to me was ignored (39.95) in favor of the $45.00 one. I was supposed to get• Synthetic Blend Oil Change • Tire Rotation and The "Works" coupon sent to me was ignored (39.95) in favor of the $45.00 one. I was supposed to get• Synthetic Blend Oil Change • Tire Rotation and Pressure Check • Brake Inspection • Multi-Point Inspection • Fluid Top-Off • Battery Test • Filter Check • Belts and Hoses Check Compare that list to what they did. Also, rear light not noticed or replaced (Driver's side) The engine compartment was left full of leaves and twigs. Would have been easy to blow or vacuum it clean. Don't know how they inspected, etc without doing so. Lost Advantage Awards. Now it's a Ford program not dealer. Tough to find out when I wanted to use them. Air intake for cabin ventilation is blocked when this happens. Instead of trying to upsell me on 100,000 mile service before I need it, cleaning the car (I asked for a good wash that I'd pay for) would be welcome. Somehow "Service" is being lost. They turn off automatic lights (I get it when they service inside). Hate to find out I don't have headlights on a rainy night. It's happened twice. More

Auto Butler As always, my truck comes back looking like new. Advantage Ford provides the best dealership experience we've had. We highly recommend them for anyt As always, my truck comes back looking like new. Advantage Ford provides the best dealership experience we've had. We highly recommend them for anything your Ford needs...or any other car for that matter. They patched the left rear tire in my 911 not too long ago. More

Timely Repairs Snowbird returning to Pittsburgh, Pa. My Ford Flex started making strange noises in late March. On April 3rd I brought the car in and we were not able to duplicate the noises. April 9th n My Ford Flex started making strange noises in late March. On April 3rd I brought the car in and we were not able to duplicate the noises. April 9th noises became more regular and I brought car in and I talked Larry who got Vinny the transmission man to listen to the noises. He said I needed electronic regulator which was installed that same afternoon. The noises were gone but the following morning they returned only worse. I returned to service to find out I needed a new PTO unit. It was ordered That day (Wednesday) and I had my Flex back Thursday at 8am really really great service. I had to have my car packed up and trailer hooked up and on the road Sunday morning. I do not think my local dealership would have been as helpful. THANK YOU ADVANTAGE FORD !! More

Dustin and Amber are awesome! Amber and Dustin are rock stars. I needed emergency AC work and they made sure that I had my car back in time for an event that I had to attend. Amber and Dustin are rock stars. I needed emergency AC work and they made sure that I had my car back in time for an event that I had to attend. More