Essential Ford of Stuart

GPS and Transmission Issues Dropped off truck and got a free loaner from Advantage Ford. Work was done on time and my truck was cleaned when I picked it up. Dustin got me in Dropped off truck and got a free loaner from Advantage Ford. Work was done on time and my truck was cleaned when I picked it up. Dustin got me in when he said and out in a timely manner. Awesome Service Department More

Excellent and professional service at Advantage Ford My 2017 Ford Focus suddenly powering down with a "High Temp-leave the road safely" warning. I had the car towed to Advantage Ford in the early evenin My 2017 Ford Focus suddenly powering down with a "High Temp-leave the road safely" warning. I had the car towed to Advantage Ford in the early evening and was able to get it checked into the service department. The next morning I was put in touch with Justin Bauer, who was to be my service advisor. A diagnosis of the the car by the technician found that some road debris in the form of pieces of marker flag had gotten into the fan, damaging the fan and the radiator. Dustin called me and advised me of the problem. He provided a quote to perform the work. I authorized the work and requested that he save the damaged parts with the road debris, which he agreed without any hesitation to do. He ordered the parts and the work was completed in a very timely manner. He wrote up an accurate description of the problem on the service report and provided the damaged parts with the road debris in the new parts box and placed it in the car, taking care to provide protective covering to prevent any possible coolant residue from leaking into the car. The car was washed and looked and ran great when I picked it up. I appreciate very much Justin's attention to my needs and requests and the excellent service provided. More

New tires,install,balance,align New tires,balance,align,best price,guickly done.Shopped around for the best price,dealer had it.Got 64000 out of the original tires,I wanted the same New tires,balance,align,best price,guickly done.Shopped around for the best price,dealer had it.Got 64000 out of the original tires,I wanted the same ones. More

Service Advisor Had my vehicle serviced last week @ Advantage Ford. My advisor Mr. Baurer was awesome as usual and made sure my vehicle was repaired perfectly. He’s Had my vehicle serviced last week @ Advantage Ford. My advisor Mr. Baurer was awesome as usual and made sure my vehicle was repaired perfectly. He’s professional demeanor was incredible. Would highly recommend him as a service advisor. More

Got the car back 2 days ago, broke down again today, They had my car 4 days. $2500 to fix it . Picked it up Monday (3 days ago). Tonight it died again! Same darn thing! Had to get a ride home, and will n They had my car 4 days. $2500 to fix it . Picked it up Monday (3 days ago). Tonight it died again! Same darn thing! Had to get a ride home, and will need the car towed in the morning back to Ford. What a rip off! So upset right now, and then I got this survey! Great timing Ford. The car isn’t even 5 years old yet. Don’t go to this dealership. Drive Somewhere else. Maybe you will get a fair shake there. I am so going off on their service dept. tomorrow. Actually looking forward to chewing someone out. Terrible way to do business More

Great place and great service I trust Advantage Ford with our F250 Diesel. They always have a great attitude and great service. With an appointment you get right in. No fuss j I trust Advantage Ford with our F250 Diesel. They always have a great attitude and great service. With an appointment you get right in. No fuss just a great place More

Excellent Staff from Management down are helpful and know their product. No request or enquiry was too much trouble and they met my wants! A great team. Plea Staff from Management down are helpful and know their product. No request or enquiry was too much trouble and they met my wants! A great team. Please update employees list below. More

Excellent Service Great support from the service advisor (David). He is always helpfull, professional and polite. He got me in and out on a waranty issue quickly. Great support from the service advisor (David). He is always helpfull, professional and polite. He got me in and out on a waranty issue quickly. More

Great deal, excellent salesman! My salesman, Rafael, treated us like gold, answered all our questions and made sure that the truck was delivered as promised. The sales manager went o My salesman, Rafael, treated us like gold, answered all our questions and made sure that the truck was delivered as promised. The sales manager went out of his way to make sure that we were satisfied. Ordered some accessories thru parts department with no issues. Great deal , fair trade value, good people. More

current service people helpful and professional Larry L. was very poor on followup to a problem I had for over 1 year. Eventually, other service people, .Steve M. and Jeff F helped to resolve the pr Larry L. was very poor on followup to a problem I had for over 1 year. Eventually, other service people, .Steve M. and Jeff F helped to resolve the problem. Leigh Schmalz More