Essential Ford of Stuart

overall it was rather disappointing! I arrived and no one came to my car, I had to go find someone to check in and I had an appointment. Then I sat for 50 minutes waiting to go to the Jen I arrived and no one came to my car, I had to go find someone to check in and I had an appointment. Then I sat for 50 minutes waiting to go to the Jensen mall. When I was approached about leaving the gentleman told me to go wait by the mailbox which I waited another 10 min. After getting in the car, we drove around the back and found out my car would be ready shortly so I went back in and sat down. When I got in the car the antenna was sitting in the cup holder so I had to find someone to put it back on. Then I found out when they cleaned my truck they took out my blue bucket and never put it back. Overall it was rather disappointing, considering I have had much better service prior to this one. More

Good morning Seems they are trying hard to give good service I see the difference from the past Talk to you about future service made plans was able to set dat Seems they are trying hard to give good service I see the difference from the past Talk to you about future service made plans was able to set date they got to back to me and emailed me my time and date very good service thank you More

car wash? I know this will seem petty but this is the second time in six months that I was told that my car had been washed following the service and it wasnt! I know this will seem petty but this is the second time in six months that I was told that my car had been washed following the service and it wasnt! I got home and realized that the same dust that had been on the car when I took it in was still there. I honestly dont mind if the car isnt washed. Just dont tell me that it was. More

UNDISCLOSED STRUCTURAL DAMAGE shame on Advantage Ford. I Paid $260 to have a 2013 Audi RS5 (vin# WUAC6AFRXDA902648 ) inspected when the car had undisclosed frame damage. BY LAW you must disclose structura I Paid $260 to have a 2013 Audi RS5 (vin# WUAC6AFRXDA902648 ) inspected when the car had undisclosed frame damage. BY LAW you must disclose structural damage on a vehicle. I spoke with Jevhanny & Corey about the car, corey confirm the car had no major damage and no mention of damage either structural or frame in the listing . I asked multiple time for a history report and it was never provided. I wasted money on a trashed car with bad body panels and frame damage and feel I way lied to. The car has structural damage listed on the carfax. Had I been told I would have not bothered with this car More

All went as explained before the work was started No one pushed any unneeded services and everyone was very helpful. Price was as promised and recall work was brought to my attention. Car was washed No one pushed any unneeded services and everyone was very helpful. Price was as promised and recall work was brought to my attention. Car was washed and cleaned More

Deal okay, but took a long time Sales staff friendly and helpful. Plenty of inventory to choose from. Worked out a deal in a reasonable fashion. The notable negative was that the ent Sales staff friendly and helpful. Plenty of inventory to choose from. Worked out a deal in a reasonable fashion. The notable negative was that the entire experience took over 5 hours which was painful. Others in showroom were having same experience (6 hr in one case). Took over a hour just to get truck washed before delivery. Sales people went back to try to push car washer to do his job. Further delays waiting to complete paperwork. In summary, sales staff very good, but really need to work on the rest of the process. 5 hr too long. More

Great, quick work! The service performed was quick, friendly, and would recommend it to others. I will continue to visit here in the future. It is better than other deal The service performed was quick, friendly, and would recommend it to others. I will continue to visit here in the future. It is better than other dealerships that I used to go to! More

Aftermarket warranty service After having a not-so-great experience here with my last service, this one more than made up for it. Dustin Bauer was my service advisor and he was ex After having a not-so-great experience here with my last service, this one more than made up for it. Dustin Bauer was my service advisor and he was extremely helpful. He notified me of any updates very quickly and responded to return phone calls within a very short time. Great service. More

These reviews are apparently pay for play. 456 people must be on crack. This is the absolute worst car dealership I have ever seen in my 63 years. 2 hours for an $80 oil change? Total disarray. The offic must be on crack. This is the absolute worst car dealership I have ever seen in my 63 years. 2 hours for an $80 oil change? Total disarray. The office staff runs the dealership and everyone there is looking for another job. The business runs in the red and when it comes time to pay their employees they start pocket patting. Go elsewhere. This place is a train wreck. More

new car buyer when i arrived i was greeted by Brandon Sachuk [spelling?] i told him what i was looking for and he got right to work. a short time later we came up w when i arrived i was greeted by Brandon Sachuk [spelling?] i told him what i was looking for and he got right to work. a short time later we came up with what i wanted. then your sales manager Donte sat down with me and we came up with a deal i liked. i had been shopping at other dealers and a lot was similar, but the friendly, accommodating way i was treated made it a no brainer for me. i would gladly recommend Advantage Ford to any of my friends. More