Essential Ford of Stuart
Stuart, FL
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807 Reviews of Essential Ford of Stuart
very professional every member of this staff from service to sales to parts go out of their way to make your time there very enjoyable and are very respectful every member of this staff from service to sales to parts go out of their way to make your time there very enjoyable and are very respectful More
Good service by Dustin We had a broken compressor that needed to be fixed as well as a problem with updating the Sync3 software. Dustin was a real help in getting it done qu We had a broken compressor that needed to be fixed as well as a problem with updating the Sync3 software. Dustin was a real help in getting it done quickly and efficiently. He also assisted in getting FORD to partake in the cost of replacing the failed computer module that kept us from upgrading the software. We have had more bad than good experiences at this Ford dealership, so the service and friendliness that Dustin provided was a pleasant surprise. More
Easy and Convenient Picked up my truck. Called to clarify my concern with A/C, then reported back their findings, called to tell me their driver wouldn't be in until next Picked up my truck. Called to clarify my concern with A/C, then reported back their findings, called to tell me their driver wouldn't be in until next morning so I could pick up or they would deliver next morning. Great communication through the entire process. More
Big thanks to this dealership as well as the friendly and helpful staff while purchasing my new car and satisfying me with understanding my new vehicle. Excellent customer service. helpful staff while purchasing my new car and satisfying me with understanding my new vehicle. Excellent customer service. More
Excellent service from start to finish. Excellent communication throughout. I believe the young man was Eddie in Service. Greeted with a smile. Checked on me in waiting room. Outstanding. communication throughout. I believe the young man was Eddie in Service. Greeted with a smile. Checked on me in waiting room. Outstanding. More
I have been a customer since 1996. Much to my pleasant surprise I was welcomed with a smile and friendly demeanor by Quick Lane Advisor Brian Bailes who promptly got things rolling and I proceeded to a cu surprise I was welcomed with a smile and friendly demeanor by Quick Lane Advisor Brian Bailes who promptly got things rolling and I proceeded to a cup of coffee. My service was quickly performed and Brian came to let me know what was done and also that I would be needing new tires [which I suspected]. We talked about the tires and he gave me A print out about new tires which I will Shortly purchase. Keep up the good work Brian! More
Auto Butler and Steering Stabilizer Although taking longer than estimated, the work was performed with complete satisfaction. Thankfully, they even noted new wiper blades were defective Although taking longer than estimated, the work was performed with complete satisfaction. Thankfully, they even noted new wiper blades were defective and replaced them. Thank you! More
Fabulous Came in for an oil change! Service Representative David Hernandez was professional, prompt and courteous with his service. Recommended that I change Came in for an oil change! Service Representative David Hernandez was professional, prompt and courteous with his service. Recommended that I change my tires next oil change, and gave me his recommendations! I would do business with David Hernandez anytime! More
Service Department Highly recommend. Service personnel knowledgeable and very helpful. Particularly appreciated being able to get service on Saturday without an appoi Highly recommend. Service personnel knowledgeable and very helpful. Particularly appreciated being able to get service on Saturday without an appointment. Ben Geiger was excellent - most helpful. More
Eddie was very professional and knowledgeable. Answered all my questions. Looked up how to lock my car while leaving the keys inside. Extremely polite and professional. all my questions. Looked up how to lock my car while leaving the keys inside. Extremely polite and professional. More