Essential Ford of Stuart

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From the time I called to schedule a service to the time I picked up my truck the communication and service was great. My contacts were very eager to help. I picked up my truck the communication and service was great. My contacts were very eager to help. More

Great Service was quick and affordable. I did have to come back about 3 hours after my service appointment due to a nail in my tire that apparently wasn't t Service was quick and affordable. I did have to come back about 3 hours after my service appointment due to a nail in my tire that apparently wasn't there during my appointment. When my mother mentioned the possibility of the nail coming from the center, the employee (not Dustin or Eduardo) said "We wouldn't put a nail in your tire, ma'am" which was kind of surprising. We understand that it could come from anywhere and were happy with how fast they patched it, however, the snarky comment was unnecessary. Thanks! More

Service department is very helpful My experiences with the service department has always been great! Staff is quick to respond and willing to help. Eddie has helped me on a number of oc My experiences with the service department has always been great! Staff is quick to respond and willing to help. Eddie has helped me on a number of occasions, always professional. More

Service advisor paid attention to my concerns.Part Service advisor paid attention to my concerns. Part needed was ordered . In less than a week I was contacted by the service dept. The job was done Service advisor paid attention to my concerns. Part needed was ordered . In less than a week I was contacted by the service dept. The job was done and I was pleased with the level of professionalism. Customer satisfaction is job one. Five star service More

Very disapointed with covid responce. I brought my truck in for service, not one employee was wearing a face mask, as recommended by the CDC. This included everyone I spoke to and everyone I brought my truck in for service, not one employee was wearing a face mask, as recommended by the CDC. This included everyone I spoke to and everyone I could see in the background. This was on the same day that seven people died of Covid-19 just a few miles down the road in Palm Beach County. I won't be returning until their policy changes or vaccine is found. More

Excellent service from start to finish. Was able to find the right truck as well as find the right price. Sales rep was really amazing. the right truck as well as find the right price. Sales rep was really amazing. More

used mustang sales woman was very help full. I am still waiting for owners manual for a 2019 mustang gt premium.please let me know when I can get my owners manual. sales woman was very help full. I am still waiting for owners manual for a 2019 mustang gt premium.please let me know when I can get my owners manual. More

Have been going to this dealership for service since I bought my car there, always professional, always polite. Wouldn’t go anywhere else. Brian and Eddie have always been the ones to help me and have alw bought my car there, always professional, always polite. Wouldn’t go anywhere else. Brian and Eddie have always been the ones to help me and have always exhibited the utmost attention to detail and respect to the customer, can’t recommend their services enough. More