
Ertle Subaru
Stroudsburg, PA
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2,576 Reviews of Ertle Subaru
The staff at Ertle Subaru go the extra mile to satisfy their customers—no pun intended. Each department delivers outstanding service, offers competitive pricing and discounts, and adds extra touches to ma their customers—no pun intended. Each department delivers outstanding service, offers competitive pricing and discounts, and adds extra touches to make their clients feel valued. There is one longstanding flaw or issue with the computer system at Ertle and most likely every Subaru dealership. If you purchase the prepaid maintenance package upon buying a vehicle, you must be vigilant about not paying for services for which you are exempt. The computer system does not automatically indicate to employees that a customer mustn’t be charged for a specific transaction. This is a problem that has existed for many years and is still to be resolved. This is an unacceptable situation that must be addressed by policymakers at Subaru America, and should not reflect negatively upon the exceptional performance of the entire staff at Ertle Subaru. More
My Service Advisor Kathleen always goes above and beyond for us. She takes the time to explain in detail what services/repairs are needed. She is professional, courteous and kind. She is a valuable asset to for us. She takes the time to explain in detail what services/repairs are needed. She is professional, courteous and kind. She is a valuable asset to Ertle Subaru, and a pleasure to do business with. Mrs. J Favata More
Clean, convenient, honest,curteous. , Eric, my sales person was thorough in finding out my needs and made meaningful suggestions. I approached him and he was super responsive. , Eric, my sales person was thorough in finding out my needs and made meaningful suggestions. I approached him and he was super responsive. More
Best place to take your vehicle for service . Tim and Nick are the best in the business. The service at Ertle Subaru is the best around. Thank you Tim and Nick. Tim and Nick are the best in the business. The service at Ertle Subaru is the best around. Thank you Tim and Nick. More
They have a great team at Ertle Subaru. Getting a vehicle serviced is not a dreadful event. You can make an appointment and wait for the work to be performed. I was happy with my experience Getting a vehicle serviced is not a dreadful event. You can make an appointment and wait for the work to be performed. I was happy with my experience. More
Ertle Subaru has made our experience pleasant every time. When we do not reserve a loaner, they provide us with snacks while we wait and have given the children balloons. We've always been able to reserve a When we do not reserve a loaner, they provide us with snacks while we wait and have given the children balloons. We've always been able to reserve a loaner when we reserve appointments ahead of time. Vincent is an awesome advisor and has always been very understanding and helpful with us. Love coming to this dealership. More