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Ertle Subaru

Stroudsburg, PA

4.7
2,576 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,576 Reviews of Ertle Subaru

July 06, 2024

It’s a pleasure going for service at Ertile Subaru . The service department along with Tim Kelly and Nickolas are amazing. I take both of my vehicles to Ertile Subaru, because of their outstanding work More

by Chilly14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kelly, Nick Gouny
Jul 08, 2024 -

Ertle Subaru responded

We're delighted to hear that Tim and Nickolas have made your service visits exceptional here at Ertle Subaru. Thanks for trusting us with both of your vehicles!

July 03, 2024

Great experience buying a vehicle from Ertle, we will definitely be back again for another car! I would highly recommend them! More

by gretakbergstresser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ, Nick Graver
Jul 05, 2024 -

Ertle Subaru responded

Thank you for the high recommendation! We're delighted to hear that your experience at Ertle Subaru was great. We are looking forward to seeing you again for your next car purchase!

June 26, 2024

Good experience today was on time with service polite pleasant atmosphere friendly personnel over all Good More

by Suppsabu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gouny
Jun 26, 2024 -

Ertle Subaru responded

Thank you for sharing your positive experience! We're glad to hear our team at Ertle Subaru provided timely service and a pleasant atmosphere. We appreciate your feedback!

June 25, 2024

Vince was very personable and explained everything I needed in easy to understand language. Prioritized future work. More

by Maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Jun 26, 2024 -

Ertle Subaru responded

Thank you for sharing your experience! We're glad to hear Vince provided clear and helpful service at Ertle Subaru. We appreciate your feedback!

June 23, 2024

Everyone was pleasant and helpful I always recommend this dealership to my friends Because I have never had a bad experience More

by lgreider57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tartaglione
Jun 24, 2024 -

Ertle Subaru responded

Thank you for recommending Ertle Subaru! We're glad to hear you've consistently had positive experiences with us.

June 11, 2024

They will contact you by text or phone call before doing additional work so you can decide if you want that work done during that visit More

by Sarhoden
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 11, 2024 -

Ertle Subaru responded

Thank you for sharing your experience! We're glad to hear our team at Ertle Subaru kept you informed and allowed you to make decisions about additional work. We appreciate your feedback!

June 07, 2024

Service was done properly in a timely fashion. I didn’t have an appointment and they fit me in quickly! More

by andrewdeblock1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Jun 10, 2024 -

Ertle Subaru responded

We're glad to hear that our team at Ertle Subaru could accommodate you promptly and provide efficient service. Thanks for sharing your experience!

June 06, 2024

Excellent service. Went above and beyond With having to get the part needed from Japan, my car was done in 3 days More

by mary.wilton19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Jun 06, 2024 -

Ertle Subaru responded

Mary, we're delighted to hear that our team at Ertle Subaru could provide such efficient service for you. Thanks for sharing your experience!

June 05, 2024

Excellent experience all around. Knowledgeable staff. Juan was outstanding sales rep. Patient, thorough and no nonsense. Very pleased!! More

by rdwyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Jon Richardson, Winston Little
Jun 05, 2024 -

Ertle Subaru responded

We're delighted to hear you had an excellent experience with Juan and the team at Ertle Subaru! Thanks for sharing your positive feedback. Enjoy your new ride!

May 24, 2024

Let me start by saying that everyone I've met at Ertle is very friendly and nice. And, in general, their service is good. But I, once again, have a critical note about the fact that their multipoint inspec More

by Dirk
Recommend Dealer
No
Employees Worked With
Colleen Grahek, Vincent Ashley
May 24, 2024 -

Ertle Subaru responded

Dirk, thank you for sharing your experience and concerns. It's great to hear that our team has been friendly and generally provided good service, but I understand how the recurring issue with the multipoint inspection report is frustrating. We take this feedback seriously and would like to address it directly with you to ensure all aspects of your vehicle are thoroughly checked in future visits. Please reach out at your convenience so we can discuss further. Thank you, Tim Kelly - Service Manager - 570-213-4050

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