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Ertle Subaru

Stroudsburg, PA

4.7
2,582 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,582 Reviews of Ertle Subaru

July 21, 2023

Love this dealership! Very accommodating , thorough and beyond courteous! Scheduling is fast and easy and quality of work is great. More

by EDDIE918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Jul 21, 2023 -

Ertle Subaru responded

Thank you for this 5-star rating of Ertle Subaru! We truly appreciate your feedback!

July 20, 2023

Everyone at Ertle has always been extremely welcoming and helpful. I never feel rushed for forced into something repairs I don’t want to do / understand. My Service Advisor, Tiffany Entler, always takes th More

by katie.todora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennon, Tiffany Entler
Jul 20, 2023 -

Ertle Subaru responded

Katie, thank you for the kind words! We're so glad to hear that Tiffany provided such excellent service during your visits. Drive safely, and we hope to see you back again at Ertle Subaru!

July 20, 2023

As Subaru’s representative, Tiffany Entler always provides a first class level of customer support. She always anticipates my questions and always provides a stress-free solution. The car market that More

by ORVALJEWETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Jul 20, 2023 -

Ertle Subaru responded

Thank you for the wonderful review! We're so glad to hear that Tiffany provided you with top-notch customer support. We appreciate your loyalty and are here for all of your Subaru needs at Ertle Subaru!

July 18, 2023

My initial contact was with Lauren. She was very helpful in scheduling my service appointment for the next day. Very happy with the service department. My service advisor, Nick, kept More

by k.4chabal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Bradford, Nick Gouny
Jul 19, 2023 -

Ertle Subaru responded

Thank you for taking the time to share your positive experience with Lauren and Nick at Ertle Subaru. We're glad they could provide you with excellent service and keep you informed throughout the process. We appreciate your business, and we hope to see you again in the future!

July 17, 2023

Initial sales contact was not too good but David and Nick were good to deal with. More

by jacoover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, David Castillo, Nick Graver, Winston Little
Jul 19, 2023 -

Ertle Subaru responded

While we're so glad David and Nick could offer quality assistance and earn Ertle Subaru your five stars, we do apologize for any inconvenience you experienced with any other members of our team. If there's anything else we can do for you, please feel free to reach out. Safe travels! Meghan Ertle - General Sales Manager - 570-213-4015

July 17, 2023

Relaxed, patient atmosphere made car buying easy. Appreciated how fast the pick-up /finalization day went. Every single person I interacted with at the dealership was easy-going, helpful, and informa More

by ckinsella92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Juan Bodden, Nick Graver
Jul 18, 2023 -

Ertle Subaru responded

Thank you for the positive review! Our team at Ertle Subaru strives to provide excellent service, and we appreciate your kind words. Drive safely in your new vehicle!

July 16, 2023

I've done this a couple of times since this last service. I'm very happy with the service department overall. My experience was businesslike, fast and courteous. More

by jimhooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gouny
Jul 17, 2023 -

Ertle Subaru responded

Hi Jim! Thank you for sharing your positive experience with the Ertle Subaru service department. We're glad to hear that our team provided you with efficient and courteous service. If there's anything else we can do for you, please don't hesitate to reach out. Have a great day!

July 14, 2023

My experiences here have been fantastic. I don’t have a single complaint. Everything has been so easy. More

by TATER212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Kathy Aimer, Jon Richardson, Tiffany Entler, Alia Irizarry, Vincent Ashley, Nick Gouny
Jul 17, 2023 -

Ertle Subaru responded

Tater, we're so glad to hear that you've had fantastic experiences with us! Thank you for the kind words and for choosing Ertle Subaru. We appreciate your support!

July 14, 2023

Everything was okay and great but the con is that they didn’t wash my car at the service More

by EGON113RO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Jul 19, 2023 -

Ertle Subaru responded

Thank you for leaving Ertle Subaru a five-star review! We appreciate your business and feedback regarding the car wash. Our team will work to improve for you next time! See you then.

July 14, 2023

The staff, polite and friendly. restrooms were clean. The service was prompt and efficient. The waiting areas were clean and the amenities were quite lovely. More

by fly1230me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gouny, Eric Potrzuski
Jul 17, 2023 -

Ertle Subaru responded

Thank you for the great review! We're glad to hear that our staff was polite and friendly and that you found our facilities clean and comfortable. We appreciate your business at Ertle Subaru!

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