
Ertle Subaru
Stroudsburg, PA
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2,581 Reviews of Ertle Subaru
One of the best experiences I have had at a car dealership! Coming from out of town, one is always hesitant and unsure of what to expect, however Ertle made us feel like family despite the distanc dealership! Coming from out of town, one is always hesitant and unsure of what to expect, however Ertle made us feel like family despite the distance we traveled to buy the car. Seamless transaction with a team that couldn’t be more friendly and accommodating! Thank you Megan and Juan! More
Dealership is fine,but repairs are costly even if you spent 30 grand on vehicle's ,so without a warranty i gotta look else where, but everyone there gets thumbs up spent 30 grand on vehicle's ,so without a warranty i gotta look else where, but everyone there gets thumbs up More
We always take our vehicle to Ertle for Service. The last service we got an oil change and tire rotation. The dealer ship mentioned we need to change the air filter. I decided to change it myself. The last service we got an oil change and tire rotation. The dealer ship mentioned we need to change the air filter. I decided to change it myself. When installing the filter I noticed the windshield wiper fluid was very low. I put about a half gallon of fluid in the reservoir. We a little disappointed that the service mechanic did not fill the reservoir tank up with fluid. More
The $19. 72 oil change was a very good deal, but you have to get an appointment over a week in advance. Also, the service manager was very pushy and over drama 72 oil change was a very good deal, but you have to get an appointment over a week in advance. Also, the service manager was very pushy and over dramatic about how urgent the additional work was, even telling my daughter that she shouldn't even drive it home. Since my husband is a former mechanic, he advised her to take it home to her local Subaru dealer near where she lives (in another state). That service department agreed with my husband that it wasn't immediately urgent. More
I keep going back to Subaru, because of the outstanding service. Tiffany and Tim Kelly are just awesome and know what they are doing. I for sure will continue to take both my vehicles to Ertile Subaru. service. Tiffany and Tim Kelly are just awesome and know what they are doing. I for sure will continue to take both my vehicles to Ertile Subaru. More
Megan, Jason, and Jon were beyond professional and kind. Megan got me an delicious tea as soon as I came in. Jason was highly knowledgeable and gave me a very memorable experience. Jon led me through all of Megan got me an delicious tea as soon as I came in. Jason was highly knowledgeable and gave me a very memorable experience. Jon led me through all of the financial aspects flawlessly. More
Love this dealership! Very accommodating , thorough and beyond courteous! Scheduling is fast and easy and quality of work is great. Very accommodating , thorough and beyond courteous! Scheduling is fast and easy and quality of work is great. More
At first they cost me $1300 just for the front and rear brake replacement. I didn't agree, I called my dad and then I just had the brake changed for $790. It's like they're going to replace the engine for brake replacement. I didn't agree, I called my dad and then I just had the brake changed for $790. It's like they're going to replace the engine for me again. It doesn't cost more than $400 to buy the whole part, whether it's $100 or $200 for labor, $500 or $600, but if the engine or gearbox is changed, can’t imagine how much they will ask More