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Ertle Subaru
Stroudsburg, PA
2,557 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,557 Reviews of Ertle Subaru
February 15, 2019
Fast in emergency Low oil light came on and was concerned. I was able to bring in next day for quick oil change and problem was solved. I was on my way very quick. Low oil light came on and was concerned. I was able to bring in next day for quick oil change and problem was solved. I was on my way very quick. More
by WLGENOVA615@YAHOO.COM
Verified CustomerEmployees Worked With
Kathy Aimer, James Angley, Scott Daugherty, Bill Finamore
February 14, 2019
basic James my service agent was very polite, no problems with him. However I am no confident in the service techs. Unfortunately I have had to bring my car James my service agent was very polite, no problems with him. However I am no confident in the service techs. Unfortunately I have had to bring my car back several times before they were able to identify the problem, which we are still unsure if they diagnosis the true root cause. More
by hortons210
Employees Worked With
Gus, James Angley
February 13, 2019
Friendly & easy to get an appt. soon. Small, personal dealership with pleasant service. I asked for an oil change but since my computer ribbon dried out, couldn't print it at home. Witho Small, personal dealership with pleasant service. I asked for an oil change but since my computer ribbon dried out, couldn't print it at home. Without even asking, my service manager gave me a discount coupon anyway! More
by INDIALADYUS
Employees Worked With
James Angley
February 13, 2019
Expected excellence, got excellence My first time buying at Ertle's Subaru. They made a stressful experience easy. Everyone was very friendly, patient and helpful. Will definitely go bac My first time buying at Ertle's Subaru. They made a stressful experience easy. Everyone was very friendly, patient and helpful. Will definitely go back. More
by martha.petersen
Employees Worked With
Jason Meno-Starne, Megan Kavanagh
February 13, 2019
Great Service Employees I dealt with were very friendly and professional, provided me with a nice loaner vehicle, and performed the necessary repairs in a reasonabl Employees I dealt with were very friendly and professional, provided me with a nice loaner vehicle, and performed the necessary repairs in a reasonable time frame. More
by helenpocono
Employees Worked With
James Angley, Scott Daugherty
February 11, 2019
Quick less and unnecessary First thing that I do not like is that they don't have a quick lube line for oil changes and things that can be,done quickly. Takes to long for a,simp First thing that I do not like is that they don't have a quick lube line for oil changes and things that can be,done quickly. Takes to long for a,simple oil change. My biggest pet peeve is that they keep trying to sell me unnecessary stuff and services. I'm a 32 year automotive veteran and That's the one thing I hate the most. More
by mikeyq
Employees Worked With
Nick Bourne, Jay Hines
February 11, 2019
Good, friendly people Great atmosphere and very friendly. Only thing we would have liked to change was our dealer explaining in more details about all the final details. Great atmosphere and very friendly. Only thing we would have liked to change was our dealer explaining in more details about all the final details. More
by scpfarr9
Employees Worked With
Jason Meno-Starner
February 11, 2019
Satisfied customer As always, Ertle Subaru goes the extra mile to make sure customers are comfortable and satisfied with their service. The staff at the Bartonsville bra As always, Ertle Subaru goes the extra mile to make sure customers are comfortable and satisfied with their service. The staff at the Bartonsville branch are great! More
by ANEWU11
Employees Worked With
I don’t remember the managers name or the finance manager that were there but they were great!, Juan Bodden, Jason Meno-Starner
February 09, 2019
Great customer service Staff make every effort to make feel comfortable to make the right decision. They took time to answer every question and explain every step of the pro Staff make every effort to make feel comfortable to make the right decision. They took time to answer every question and explain every step of the process. Very thankful for their professionalism and help. More
by qbnqueen
Employees Worked With
Nick Bourne, Wayne Howe
February 08, 2019
My dream car ! Never thought I would own a Subaru. But Jay was so in tune and attentive he knew what I needed and really worked with me! So happy. Highly recommend. Never thought I would own a Subaru. But Jay was so in tune and attentive he knew what I needed and really worked with me! So happy. Highly recommend. More
by Ariel391
Employees Worked With
Jay Hines
