Ertle Subaru

Great Experience Overall Overall I had a great experience with my purchase of a truck. I appreciated the flexibility of getting most of the information over the phone and emai Overall I had a great experience with my purchase of a truck. I appreciated the flexibility of getting most of the information over the phone and email since I live ~4 hours away from this dealer. I initially worked with Jason over phone/email, who was also fantastic--his team allowed me to put a down payment on the truck over the phone to ensure it would be held so I could coordinate travel time to the destination, which was greatly appreciated. Upon arriving, I worked with Juan, who was great, easy going, and friendly. The only issue I encountered was that ahead of traveling there, I was told over the phone that the financing process would be easy and with better rates than if I had worked through my own bank. This was my only downside in the buying experience. Part of this was my own fault for not doing my own research with my bank ahead of my travel and purchase, so I could get a loan at a duration and rate I was comfortable with. In hindsight, I should have just gotten approved for a loan through my own bank ahead of traveling to the dealership and attempting to get a loan through their banking options. Juan, Ken, and John were super easy going and understood our situation. I appreciated their extra support to help make our purchase happen despite a lot of back and forth with bank/financial info. This flexibility was HUGE. This saved us an additional 8 hours of round trip travel, which could have been a nightmare! Juan is also super personable and easy to chat with. There was no pushiness which was greatly appreciated. I would recommend working with him to anyone! Thank you, Juan, Ken, John, and Jason! More

2016 Impreza This was my second purchase from Ertle Subaru. Staff is friendly and professional. No pressure to purchase. Overall a good experience! Thank you This was my second purchase from Ertle Subaru. Staff is friendly and professional. No pressure to purchase. Overall a good experience! Thank you Dave & Chris! More

This was the second time purchasing a car from Ertle Subaru. The staff was friendly,and helpful, which made our purchase stress free. My wife and I would recommend Ertle Subaru to our friends and neighbors. The staff was friendly,and helpful, which made our purchase stress free. My wife and I would recommend Ertle Subaru to our friends and neighbors. More

A great place to buy a car My experience at ertel used cars was fantastic great sales people make it easy it's a comfortable place to buy a car and I didn't feel pressured. My experience at ertel used cars was fantastic great sales people make it easy it's a comfortable place to buy a car and I didn't feel pressured. More

Replacing Our Old Car We were in an accident not too long ago and needed to replace our old car. Our only choice was to replace a Subaru with another Subaru. We were in an accident not too long ago and needed to replace our old car. Our only choice was to replace a Subaru with another Subaru. More

Educational and Excellent Purchase My sales representative, Zach, was very educational and accommodating to my purchase needs. Ertle and Zach were able to locate the model and color tha My sales representative, Zach, was very educational and accommodating to my purchase needs. Ertle and Zach were able to locate the model and color that I wanted when it was not available on the lot. My overall experience was educational and I felt at home talking with the folks at Ertle. They set me up with the car that I wanted without feeling rushed or out of place. Everything went smoothly and the whole staff had a nice welcoming attitude. Definitely a great car dealership for the community. More

Buying a brand new Subaru experience Clifford Smith contacted me immediately after my "search entry" Many other dealerships followed... I went with the first contract and the location of Clifford Smith contacted me immediately after my "search entry" Many other dealerships followed... I went with the first contract and the location of Ertle. Appointment was booked ,we arrived Juan greeted us and 4 hours later I left with my 2019 Subaru Outback in my favorite color too! Juan was professional, through & patience. More

Outstanding service I had a great experience with Ertle Subaru from start to finish. Jay and everyone else who assisted me was friendly and accommodating. This is my firs I had a great experience with Ertle Subaru from start to finish. Jay and everyone else who assisted me was friendly and accommodating. This is my first time leasing a car, and they made the process simple and painless. More

I love my car. I wish I was informed of the extra cost of warranty before agreeing on the final price. I would have tried to negotiate a better deal but I'm very sat I wish I was informed of the extra cost of warranty before agreeing on the final price. I would have tried to negotiate a better deal but I'm very satisfied that I will have bumper to bumper coverage for almost the full term of my loan. And the Gap coverage is a piece of mind. More