Ertle Subaru

Used car service Airbag light flashing on the 2011 Missan Rouge I purchase a little k as than a year ago. They couldn’t figure out the problem. They send me to Nissan Airbag light flashing on the 2011 Missan Rouge I purchase a little k as than a year ago. They couldn’t figure out the problem. They send me to Nissan dealership to get a diagnostic test done. Nissan said I needed an airbag module replaced. Waited two hours at Nissan for James at Ertle Subaru to call back Nissan to see if Ertle Subaru would pay for the repair. The nice service rep. at Nissan felt bad having sit fir two hours and had not heard back from Ertle Subaru. So he tells to leave and he will text once he fears back from Ertle Subaru. Mind you that I’ve been sitting at Nissan since 8am it is now 10:30 am. So I left for work then. At 1:30 pm I get a text from Nissan telling me that Ertle Subaru declined the repair. I called James at Subaru and tells me “ yeah I spoke with Lujevoyr used car sales manager and said that you had the car for almost a year, and if you want to speak with him he can maybe sell you another used vehicle.” so at this point I said wow!!! And I hung up. When I bought the used Nissan Rouge from ErtlecSubatu they were telling me how great of a used vehicle I was buying! This was my first and last time I do business with them. My neighbors warned me about doing business with Ertle Subaru. But I decided to give them a shot instead of listening to my neighbors. And they screwed me! Good job to the used car sales manager for saving Mr. Ertle $1,600.00 or so ( what the repair would’ve have cost) and losing a first time customer. I would not trust them on selling me another used vehicle. And their claim that 150 point inspection is performed on their used vehicles is xxxxxxxxx. Cause when I went to get the Nissan Rouge inspected several months after purchase it failed inspection cause the tires they had on the car had numerous small crack on the walls of the tires and needed back breaks. Mind you that I only had put three thousand miles on the vehicle. After arguing with them they did replace the tires and back breaks. I guess they can ignore some things while performing their so called 150 point inspection. Good job Luke on screwing customers. I’m sure Mr. Jim Ertle might be proud if you. And to think that your company opens up another used car dealership in Bartonsville so lire customers can get screwed. I should’ve stuck with Ray Price. For 13 years I’ve purchased vehicles from them and always took care of me. Ray price I’m coming back to you! More

It was an all around great experience: people, service, etc Subaru employees were polite and knowledgeable, facility itself was comfortable with good espresso. A special shout out to the young man who set up o Subaru employees were polite and knowledgeable, facility itself was comfortable with good espresso. A special shout out to the young man who set up our phones for Bluetooth More

Vehicle service Associates are polite and competent. Work is completed on a timely manner. The only criticism I have is phone calls to make an appointment are not r Associates are polite and competent. Work is completed on a timely manner. The only criticism I have is phone calls to make an appointment are not returned on a timely basis. More

Buying a new used car my spouse and I bought a 2017 Subaru Legacy from Mehan Ertle last week. It was a great experience to work with Meghan. Buying a new used car is made e my spouse and I bought a 2017 Subaru Legacy from Mehan Ertle last week. It was a great experience to work with Meghan. Buying a new used car is made easy close to home. You don't have to go to the Lehigh Valley for a deal. you have to do your own homework. More

Made car buying a great experience The salesperson was very nice if he didn’t know something I asked he got an answer for me. He did not try to sell me things I didn’t need. The salesperson was very nice if he didn’t know something I asked he got an answer for me. He did not try to sell me things I didn’t need. More

Oil Change/Inspection Dropped car off, had an oil change and inspection done.Was suggested that I have the rear brakes replaced as they were low. Car was completed when pr Dropped car off, had an oil change and inspection done.Was suggested that I have the rear brakes replaced as they were low. Car was completed when promised. More