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Ertle Subaru

Stroudsburg, PA

4.7
2,552 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,552 Reviews of Ertle Subaru

February 28, 2019

Fog Light install Was given appointment and estimated time of 1 1/2 hrs Timing was right on. Customer service was friendly and prompt. Everything was ready when I arriv More

by KMR1776
Recommend Dealer
Yes
Employees Worked With
B=Nick nut do not know his last name. He was the customer satisfaction rep I met with when I took delivery, James Angley
February 28, 2019

Excellent! This is our 5th Subaru from Ertle Subaru & we are very proud to say that all of our Subaru’s have given us great joy &Ertle has been excellent to us. More

by rxpftt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Howe, Jason Meno-Starner
February 28, 2019

All around very good experience. very efficient staff They give a thorough explanation of repairs that are needed and reason for the repairs along with the cost. I happened to meet the mechanic and he als More

by GTALPAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Bill Finamore
February 28, 2019

Long wait. No explanation from technician why additional svc needed. I did not get my questions answered to my satisfaction. How can rear brakes wear out so quickly ? From 6mm to 3 mm in 4 More

by VAMMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Povenski - Tech., Kathy Aimer
Mar 07, 2019 -

Ertle Subaru responded

Thank you for taking the time to leave us a review here at Ertle Subaru. We are sorry to hear that you did not have a positive experience here at our dealership. We invite you to reach out to our Reputation Manager, Nicholas Bourne at n.4bourne@ertlecars.com or 570-213-4018 to further discuss your experience. Thank you and have a great day!

February 27, 2019

Always Very Happy I purchased 3 new Subaru’s at Ertle over the last 20 years and always had the cars serviced by them. I have never had a problem and have always been s More

by Dane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ertle, Kathy Aimer, Scott Daugherty
February 27, 2019

Review Great ,accommodating and friendly staff. Will recommend this center to my friends and family.the service was quick and the shuttle service they provid More

by YTHAK1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota , Scott Daugherty
February 26, 2019

Megan K is awesome Husband and I just stopped in to get an idea of what was available. Megan listened to what our needs were I.e. grandchildren and car seats She said More

by LESANDLAURA76
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kavanagh
February 25, 2019

Positive exciting and friendly I gave an overall rating of a 4 because I was in contact with Cliff about coming to see the car (I traveled 1.5 hours) and he told me I had a VIP appo More

by Yem4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Englehardt
February 25, 2019

Was a pleasure from beginning to end! This was our second car we have purchased from Ertle. We have had great service on every visit, from buying our car, servicing it and trading it in. More

by KLINGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle
February 25, 2019

Excellent service continues. As always the Stroudsburg Ertle Subaru Service Center provided scheduled maintenance for my Forester. The technicians are skilled professionals and my More

by SPITLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Daugherty
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