Ertle Subaru

Excellent experience I was a little skeptical about buying a car, Juan made this hard decision very easy, he guided me through the whole process and answered any questions I was a little skeptical about buying a car, Juan made this hard decision very easy, he guided me through the whole process and answered any questions I had which made the transition painless. I was very scared at first but once I started talking to Juan everything seemed easier. More

Thank you! I brought my car in for an oil change and tire rotation. As usual, the staff was friendly and efficient. When my name was called, I removed my ea I brought my car in for an oil change and tire rotation. As usual, the staff was friendly and efficient. When my name was called, I removed my earbuds and noticed that there was a very unruly customer preceding me making an outrageous disturbance as at least two employees stayed calm and tried to reason with her and de-escalate her. When I calmly asked her to lower her voice so I could hear the employee processing my transaction, she became even more irate and I was very tempted to engage with her as Ertle employees looked on nervously. I scolded her for being rude, told the woman who helped me I didn't mean to be confrontational but I felt sorry for the employees there, and left, wondering if I did the right thing. A few days later, I received a very nice thank-you letter from Ertle's giving me a free oil change and tire rotation, a very nice stainless steel Subaru water bottle and a Subaru yoga mat! I was blown away! While EVERYTHING is VERY much appreciated, the letter of thanks meant a LOT to me emotionally, because I took the whole thing to a philosophical level in my head that day - "Do I stand by and just mind my own business, or do I take a stand for what I believe is right?" The letter of thanks told me that I made the right decision and I appreciate all the time, though and generosity that went into that letter and my gift most sincerely! More

EXCELLENT SERVICE As always I am very pleased whenever I am dealing with any of the Ertle Subaru employees. They are all courteous and extremely helpful. I recently pu As always I am very pleased whenever I am dealing with any of the Ertle Subaru employees. They are all courteous and extremely helpful. I recently purchased a new Outback - my 5th Subaru - I couldn't ask for a better experience from my salesman, Zach Englehardt, to customer satisfaction reps Nick Bourne and Norbert Dworakowski as well as James Angley in service. Whenever I see Jim Ertle he always takes the time to stop and say hello. I would and have recommended Ertle Subaru to anyone who is looking to purchase a new Subaru. More

Awesome dealership Relaxed and hassle free yet professional and accommodating experience unlike other car dealerships. Felt I was treated fairly and my past purchases Relaxed and hassle free yet professional and accommodating experience unlike other car dealerships. Felt I was treated fairly and my past purchases at this dealership were taken into consideration. From my very first purchase at Ertle I have felt like a valued customer. You can’t go wrong when you buy from Ertle I would highly recommend them. More

My first new car and Ertle made it happen! I bought my first car at ertle and even though I didnt walk out with a car the first day they never gave up on getting the car I wanted!!. Thanks Zach I bought my first car at ertle and even though I didnt walk out with a car the first day they never gave up on getting the car I wanted!!. Thanks Zach for the effort i. find my car. More

Fog Light install Was given appointment and estimated time of 1 1/2 hrs Timing was right on. Customer service was friendly and prompt. Everything was ready when I arriv Was given appointment and estimated time of 1 1/2 hrs Timing was right on. Customer service was friendly and prompt. Everything was ready when I arrived they knew what I was there to have done More

Excellent! This is our 5th Subaru from Ertle Subaru & we are very proud to say that all of our Subaru’s have given us great joy &Ertle has been excellent to us. This is our 5th Subaru from Ertle Subaru & we are very proud to say that all of our Subaru’s have given us great joy &Ertle has been excellent to us. We will always be a Subaru owner. Our 5th car is now a Subaru Crosstrek & we are so in love with it! We couldn’t be any happier, Ertle sales staff have always been great & curtious to us. “Absolutely no complaints.” More

All around very good experience. very efficient staff They give a thorough explanation of repairs that are needed and reason for the repairs along with the cost. I happened to meet the mechanic and he als They give a thorough explanation of repairs that are needed and reason for the repairs along with the cost. I happened to meet the mechanic and he also showed me what parts will need replacing in the near future. More

Review Great ,accommodating and friendly staff. Will recommend this center to my friends and family.the service was quick and the shuttle service they provid Great ,accommodating and friendly staff. Will recommend this center to my friends and family.the service was quick and the shuttle service they provide is life saving More