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Ertle Subaru
Stroudsburg, PA
2,557 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,557 Reviews of Ertle Subaru
March 08, 2019
It was an all around great experience: people, service, etc Subaru employees were polite and knowledgeable, facility itself was comfortable with good espresso. A special shout out to the young man who set up o Subaru employees were polite and knowledgeable, facility itself was comfortable with good espresso. A special shout out to the young man who set up our phones for Bluetooth More
by VNAM1968
Verified CustomerEmployees Worked With
Believe it was Norbert who set up our phones., Kathy Aimer, Norbert K. Dworakowski
March 07, 2019
Vehicle service Associates are polite and competent. Work is completed on a timely manner. The only criticism I have is phone calls to make an appointment are not r Associates are polite and competent. Work is completed on a timely manner. The only criticism I have is phone calls to make an appointment are not returned on a timely basis. More
by Stepheh GAndley
Employees Worked With
Kathy Aimer
March 07, 2019
Car trashed This was the worse experiance ever! I never would of thought I would pick my car up and have it trashed. Wish I could post the picture. They had my pa This was the worse experiance ever! I never would of thought I would pick my car up and have it trashed. Wish I could post the picture. They had my papers that were in my glove compartment thrown on the passenger side floor, broke an ornament I had on my dashboard, pushed the driver seat so far back that it threw my baby's carseat out of wack which I had to fix since I had my baby with me, left grease marks on my front windshield and while the car was getting fixed for the recall something else broke and I am STILL waiting for that part to get repaired. It is safe to say from now on I will just drive all the way down to Bethlehem if my car has a recall again. More
by SMALLSTAR1624PA
Employees Worked With
Guss, Bill Finamore
March 06, 2019
Buying a new used car my spouse and I bought a 2017 Subaru Legacy from Mehan Ertle last week. It was a great experience to work with Meghan. Buying a new used car is made e my spouse and I bought a 2017 Subaru Legacy from Mehan Ertle last week. It was a great experience to work with Meghan. Buying a new used car is made easy close to home. You don't have to go to the Lehigh Valley for a deal. you have to do your own homework. More
by The Prides
Employees Worked With
Meghan Ertle, Dave Goncalves, Jason Meno-Starner
March 06, 2019
Made car buying a great experience The salesperson was very nice if he didn’t know something I asked he got an answer for me. He did not try to sell me things I didn’t need. The salesperson was very nice if he didn’t know something I asked he got an answer for me. He did not try to sell me things I didn’t need. More
by Gigi
Employees Worked With
Nick Bourne, Chris Brost
March 05, 2019
Oil Change/Inspection Dropped car off, had an oil change and inspection done.Was suggested that I have the rear brakes replaced as they were low. Car was completed when pr Dropped car off, had an oil change and inspection done.Was suggested that I have the rear brakes replaced as they were low. Car was completed when promised. More
by HEWITTROSE
Employees Worked With
Kathy Aimer
March 04, 2019
new car purchase Had a great experience with salesman Wayne Howe. No pressure like most salesman. Answered all my concerns and found just the right Crosstrek I was loo Had a great experience with salesman Wayne Howe. No pressure like most salesman. Answered all my concerns and found just the right Crosstrek I was looking for. Would highly recommend to others. More
by bcawley81356
Employees Worked With
Dave Goncalves, Wayne Howe
March 04, 2019
It’s what makes Subaru a Subaru. It’s not a WRX, STI, or the BRZ but they put me into a new car; I can’t complain for my first car. It’s not a WRX, STI, or the BRZ but they put me into a new car; I can’t complain for my first car. More
by edgaranaya1993
Employees Worked With
Chris Brost
March 04, 2019
Not a satisfied customer They waited ten days to mail my payoff out of spite causing damage to my credit. No apology just excuses from them. I was not shown how to work either They waited ten days to mail my payoff out of spite causing damage to my credit. No apology just excuses from them. I was not shown how to work either car i purchased. They need to be able to interact better with well educated buyers who know how to negotiate and not take things personal More
by sewynder
Employees Worked With
Meghan Ertle, Dave Goncalves
March 04, 2019
It was very nice Overall it was a very good experience the salesman wayne Howe was great. We also met Mr. Ertle the owner who was a very nice guy. Overall it was a very good experience the salesman wayne Howe was great. We also met Mr. Ertle the owner who was a very nice guy. More
by sparks578
Employees Worked With
Lauren Bradford, Wayne Howe
