Ertle Subaru

Oil Change/Inspection Dropped car off, had an oil change and inspection done.Was suggested that I have the rear brakes replaced as they were low. Car was completed when pr Dropped car off, had an oil change and inspection done.Was suggested that I have the rear brakes replaced as they were low. Car was completed when promised. More

It was very nice Overall it was a very good experience the salesman wayne Howe was great. We also met Mr. Ertle the owner who was a very nice guy. Overall it was a very good experience the salesman wayne Howe was great. We also met Mr. Ertle the owner who was a very nice guy. More

Excellent experience I was a little skeptical about buying a car, Juan made this hard decision very easy, he guided me through the whole process and answered any questions I was a little skeptical about buying a car, Juan made this hard decision very easy, he guided me through the whole process and answered any questions I had which made the transition painless. I was very scared at first but once I started talking to Juan everything seemed easier. More

new car purchase Had a great experience with salesman Wayne Howe. No pressure like most salesman. Answered all my concerns and found just the right Crosstrek I was loo Had a great experience with salesman Wayne Howe. No pressure like most salesman. Answered all my concerns and found just the right Crosstrek I was looking for. Would highly recommend to others. More

It’s what makes Subaru a Subaru. It’s not a WRX, STI, or the BRZ but they put me into a new car; I can’t complain for my first car. It’s not a WRX, STI, or the BRZ but they put me into a new car; I can’t complain for my first car. More

Thank you! I brought my car in for an oil change and tire rotation. As usual, the staff was friendly and efficient. When my name was called, I removed my ea I brought my car in for an oil change and tire rotation. As usual, the staff was friendly and efficient. When my name was called, I removed my earbuds and noticed that there was a very unruly customer preceding me making an outrageous disturbance as at least two employees stayed calm and tried to reason with her and de-escalate her. When I calmly asked her to lower her voice so I could hear the employee processing my transaction, she became even more irate and I was very tempted to engage with her as Ertle employees looked on nervously. I scolded her for being rude, told the woman who helped me I didn't mean to be confrontational but I felt sorry for the employees there, and left, wondering if I did the right thing. A few days later, I received a very nice thank-you letter from Ertle's giving me a free oil change and tire rotation, a very nice stainless steel Subaru water bottle and a Subaru yoga mat! I was blown away! While EVERYTHING is VERY much appreciated, the letter of thanks meant a LOT to me emotionally, because I took the whole thing to a philosophical level in my head that day - "Do I stand by and just mind my own business, or do I take a stand for what I believe is right?" The letter of thanks told me that I made the right decision and I appreciate all the time, though and generosity that went into that letter and my gift most sincerely! More

EXCELLENT SERVICE As always I am very pleased whenever I am dealing with any of the Ertle Subaru employees. They are all courteous and extremely helpful. I recently pu As always I am very pleased whenever I am dealing with any of the Ertle Subaru employees. They are all courteous and extremely helpful. I recently purchased a new Outback - my 5th Subaru - I couldn't ask for a better experience from my salesman, Zach Englehardt, to customer satisfaction reps Nick Bourne and Norbert Dworakowski as well as James Angley in service. Whenever I see Jim Ertle he always takes the time to stop and say hello. I would and have recommended Ertle Subaru to anyone who is looking to purchase a new Subaru. More

Awesome dealership Relaxed and hassle free yet professional and accommodating experience unlike other car dealerships. Felt I was treated fairly and my past purchases Relaxed and hassle free yet professional and accommodating experience unlike other car dealerships. Felt I was treated fairly and my past purchases at this dealership were taken into consideration. From my very first purchase at Ertle I have felt like a valued customer. You can’t go wrong when you buy from Ertle I would highly recommend them. More

My first new car and Ertle made it happen! I bought my first car at ertle and even though I didnt walk out with a car the first day they never gave up on getting the car I wanted!!. Thanks Zach I bought my first car at ertle and even though I didnt walk out with a car the first day they never gave up on getting the car I wanted!!. Thanks Zach for the effort i. find my car. More