
Ertle Subaru
Stroudsburg, PA
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2,581 Reviews of Ertle Subaru
Always great service! All Ertle staff are always very welcoming, friendly and helpful. I purchased and serviced my past seven Subarus at Ertle and always recommend this dea All Ertle staff are always very welcoming, friendly and helpful. I purchased and serviced my past seven Subarus at Ertle and always recommend this dealership for sales and service. More
I have a service recall I need a cowl replacement I want my vehicle in because of a recall the work was done and I also needed a panel call Cowl The service papers in and said they had to order t I want my vehicle in because of a recall the work was done and I also needed a panel call Cowl The service papers in and said they had to order them for the replacement person name was Gokula More
New Car Purchase Lengthy test drive helped me to decide. Good service from all involved, sales, finance, and product specialist. All questions answered and the speed w Lengthy test drive helped me to decide. Good service from all involved, sales, finance, and product specialist. All questions answered and the speed with which the entire transaction was completed was excellent. More
Lease End to Beautiful Pre-owned Just Right For Me! Returned my leased 2016 Forester at lease end. As a retiree on a fixed income, looking for an affordable used Subaru to replace it. Was shown a pre- Returned my leased 2016 Forester at lease end. As a retiree on a fixed income, looking for an affordable used Subaru to replace it. Was shown a pre-owned 2012 Legacy in excellent condition with very low mileage. It had just come in that day and was a beauty that would fit my budget well. Test drove it and loved it! So happy with all the support and consideration given to me by everyone I worked with at Ertle Subaru. With their help I was able to get the financing I needed, to understand how to use the many fine features this car offered and to now have a safe and reliable used car that I know will serve me well for many years to come! My thanks to all who went above and beyond to make sure I received the best deal possible on a great car! More
Recall Greatful for getting a loaner car helped bring in my car more convenient. Hopefully the car is not recalled again. Let's work on a trade for the right Greatful for getting a loaner car helped bring in my car more convenient. Hopefully the car is not recalled again. Let's work on a trade for the right monthly payments More
Service center review The service center is very nice & comfortable. There is coffee, tea, hot chelate & snacks. We were there for about 2 hours for oil change & tire rotat The service center is very nice & comfortable. There is coffee, tea, hot chelate & snacks. We were there for about 2 hours for oil change & tire rotation. The only complaint I had is that we were sent two coupons, & only one was accepted. One was for the oil change & the other for the tire rotation. We needed to do them at the same time, since we live about 45 minutes away. More
Parts purchase My wife and I bought two 2018 cars from this Dealership, a Legacy and a Subaru Forester. There is always someone willing to assist in whatever we need My wife and I bought two 2018 cars from this Dealership, a Legacy and a Subaru Forester. There is always someone willing to assist in whatever we need. Will recommend Ertle Subaru to others. More
Recall mess I brought my car in for a recall. When I made the appointment they told me they didn't want me sitting around for 4 hours so they had a loaner for me I brought my car in for a recall. When I made the appointment they told me they didn't want me sitting around for 4 hours so they had a loaner for me. When I got to my appointment I was told they weren't told about the loaner, and that I would have to wait or reschedule. When I complained to the service manager he was able to get me a car from Enterprise. When we picked up the car my heat/defrost/ac and 4 way flashers weren't working. So I had to bring it back again so they could plug in what they forgot to plug in. This took 3 days from first visit to last visit. Very inconvient! More
Easy process, good deal We saw the car we ended up buying on the Ertle website. We went over, took a test drive, and the car was everything we needed at a reasonable price. We saw the car we ended up buying on the Ertle website. We went over, took a test drive, and the car was everything we needed at a reasonable price. Martin, our salesman, was knowledgable about the vehicle. He had the Carfax and service history for us to review prior to purchase. Overall a great experience. More
Excellent The service representatives were friendly, the service was quick and efficient. I would recommend this Subaru dealership to all of my friends looking The service representatives were friendly, the service was quick and efficient. I would recommend this Subaru dealership to all of my friends looking to purchase a Subaru. More