
Ertle Subaru
Stroudsburg, PA
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2,582 Reviews of Ertle Subaru
Very professional As usual, everyone that I encountered was friendly and professional! My car was taken into the service center as soon as I got there. I got there at As usual, everyone that I encountered was friendly and professional! My car was taken into the service center as soon as I got there. I got there at 8:25am and was out by 10:00. More
Had to wait longer than expected I dropped my car off at 8am for a 930 appointment. When I called at 12:30 to see if it was done so I could come and pick it up, I was told no it was n I dropped my car off at 8am for a 930 appointment. When I called at 12:30 to see if it was done so I could come and pick it up, I was told no it was not ready and they thought they had the whole day because I asked for a transport to work that morning. I work about 4 blocks away and assumed the car would be ready and I would come and pick it up during my lunch hour. It was not ready and I did receive a call back after 2pm that it was ready. Since my lunch hour was over by 2pm, I arranged to have someone drop me off to pick it up. I feel that since the appointment was scheduled for 9:30 for what I was told would take 90 minutes, I was inconvenienced and did not have a car for my lunch hour. More
Great experience I had very little time to shop for a car for my daughter. I told Wayne about my time constraints and he did everything he could to move the sale along I had very little time to shop for a car for my daughter. I told Wayne about my time constraints and he did everything he could to move the sale along. My daughter and I were happy with the entire transaction! More
Everyone was very kind, wonderful atmosphere Highly recommend Ertle, Megan sold me my dream car, Subaru Legacy. The entire process went so smooth. Comfortable setting with a staff that is very k Highly recommend Ertle, Megan sold me my dream car, Subaru Legacy. The entire process went so smooth. Comfortable setting with a staff that is very kind with wonderful atmosphere. More
Excellent car buying experience We went to look & purchase a specific vehicle we saw on the website, Martin greeted us at the door, was friendly & polite, offered us coffee, made us We went to look & purchase a specific vehicle we saw on the website, Martin greeted us at the door, was friendly & polite, offered us coffee, made us feel welcome. He walked us to the vehicle, explained it was getting some maintenance, but we could test drive it, we loved it..but the bank was unable meet our financing needs. Martin saw our disappointment and wanted us happy, so he presented a newer one that the bank could meet our fiance needs with, we test drove and purchased it...but Martin didn't stop there, he knew we were driving a rental and trying to figure how to return it. He called the rental place and had them pick it up here.. I would recommend Martin and Ertle to anyone buying a vehicle More
Easy and great Zach worked with me every step of the way till I found the car that was perfect for. The whole experience was quick and easy and I will be coming back Zach worked with me every step of the way till I found the car that was perfect for. The whole experience was quick and easy and I will be coming back for my next Subaru More
BEST EXPERIENCE EVER!!! Meghan Ertle was our sales person. She was ABSOLUTELY WONDERFUL!! She was so sweet and made you feel so at home. It was nice to go into a dealership f Meghan Ertle was our sales person. She was ABSOLUTELY WONDERFUL!! She was so sweet and made you feel so at home. It was nice to go into a dealership for once and not feel pressured into buying a car and given the run around. She was great! Ertle was a great experience! Highly recommend. More
Very Friendly and Professional enviroment - hassel free! Every staff member we made contact with, made us feel as if our concerns were priority one. Haven't felt this comfortable in an auto dealership sinc Every staff member we made contact with, made us feel as if our concerns were priority one. Haven't felt this comfortable in an auto dealership since we purchased our Saturns. You have a great product and professional staff - a winning combo. Thanks . Lorraine & Ed Carroll More
Extremely satisfied! Made me feel like I was family! My sales consultant was very knowledgeable about the car I was looking at, and I never felt pressured to buy the vehicle. They made me feel at home, a My sales consultant was very knowledgeable about the car I was looking at, and I never felt pressured to buy the vehicle. They made me feel at home, and everyone was extremely friendly. More
Professional Very pleasant experience. Jason and Norbert were great. Got to test drive the Forrester and Outback. They went through all of the controls and made Very pleasant experience. Jason and Norbert were great. Got to test drive the Forrester and Outback. They went through all of the controls and made sure you had an understanding of them. More