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Ertle Subaru

Stroudsburg, PA

4.7
2,557 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,557 Reviews of Ertle Subaru

May 20, 2019

Happy 2019 Touring owner😊 In terms of my overall experience, I am very happy... I previously had a nasty experience there when I tried to get my 2013 Subaru, and swore I would More

by Kerry-Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bourne, Meghan Ertle, Chris Brost, Jim Ertle, Kathy May Ertle
Jul 31, 2019 -

Ertle Subaru responded

Golflinky, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

May 19, 2019

An outstanding experience! We recently bought a new car for our daughter. Ertle Subaru did an outstanding job helping us get our new car. Megan Kavanagh, our representative, was More

by mritchie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kavanagh
Jul 31, 2019 -

Ertle Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Mritchie. Thank you and we hope to see you again!

May 18, 2019

Awesome It was a great experience. It was my first time buying a new car and Wayne really made surw that I got the best deal out of it! More

by ASHLEYPA24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Wayne Howe
Jul 31, 2019 -

Ertle Subaru responded

Ashleypa24, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 17, 2019

Awesome experience Very friendly and very helpful and very accommodating. Helped me get the car I wanted and at the price I needed. Would definitely recommend for friend More

by JARRYDCOUCHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Hines, Dave Goncalves
Jul 31, 2019 -

Ertle Subaru responded

Hi Jarrydcouchman, thank you so much for your positive comments about Ertle Subaru! Please let us know if you have any additional questions about services you received and thank you again for choosing Ertle Subaru!

May 14, 2019

Fast and easy experience The sales specialist was not too pushy or overwhelming, he heard my initial preferences and adjusted accordingly. He didn’t try to sell me extra stuff More

by johnd89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Jon Richardson, Jason Meno-Starner
Jul 31, 2019 -

Ertle Subaru responded

Johnd89, we strive for a high level of customer satisfaction in all aspects of our dealership. We want all our customers to feel this way when leaving our dealership! Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2019

Excellent Experience The sales Process was excellent. I appreciated the no xx approach; specially since I’m a numbers guy. Thank you for your service. Loving the car! More

by ALEJANDRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ertle
May 13, 2019

Total salesman The whole experience was a waste of time. I was talked into payments that were absolutely ridiculous because they made me feel like I had no option. I More

by SCAR1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zachary Englehardt
May 11, 2019

No time at all. I received a recall notice. it took only 30+ minutes for the work to be done. No charge. fast service. Thanks Zachary for the labels. More

by ontheroadagain19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Englehardt, James Angley
May 09, 2019

Poor customer service Not friendly at all. Grumpy people who greet you ...... should be smiling people who greet you. This isn’t the first time either. Very rude people. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Aimer, James Angley, Scott Daugherty, Bill Finamore
May 10, 2019 -

Ertle Subaru responded

Dee, Thank you for taking the time to leave us a review at Ertle Subaru. We take all reviews as a chance to improve our services here. We invite you to reach out to our Reputation Manager, Nick Bourne at n.4bourne@ertlecars.com or 570.213.4018 so we can better understand your experience. Thanks and have a great day!

May 09, 2019

Fully Satisfied Great Experience. Mechanics finished in the time stated. Wonderful people to speak with. Pleasant atmosphere and comfortable. You felt like you we More

by dkqueens528
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
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