Ertle Subaru

You need a sign in sheet The only thing I didn't like is when you come in there is no system to determine the order of the next customer. There should be a sign in sheet or so The only thing I didn't like is when you come in there is no system to determine the order of the next customer. There should be a sign in sheet or some type of number system to determine who is next. Someone walked in and jumped in front of a room full of people that were waiting to be helped. After waiting for so long to be help it's very frustrating to have this happen. More

Experience review Bill Finamore was great!!! Bill was able to schedule me as soon as possible and listened to all my concerns and expedite the process in getting the wo Bill Finamore was great!!! Bill was able to schedule me as soon as possible and listened to all my concerns and expedite the process in getting the work needed done . More

Exception Customer Service Everyone is great at Ertle Subaru. From the minute you walk through the doors until you leave. Friendly service, professional and great customer serv Everyone is great at Ertle Subaru. From the minute you walk through the doors until you leave. Friendly service, professional and great customer service. Jon Altman, Megan Dieppa and Nick Graver made us feel very comfortable from start to finish. Originally I went to lease a vehicle for my wife and turned around the following week and leased one for myself. Jim Ertle the owner is a great guy, introduced himself directly. Glad to be part of the Subaru family More

Excellent first service experience! Just an oil change. Not too dramatic. But they welcomed my superdog, Kuga. Made sure she had water, etc. She for sure will want to go back. Just an oil change. Not too dramatic. But they welcomed my superdog, Kuga. Made sure she had water, etc. She for sure will want to go back. More

New car buying experience Had a terrific experience buying a brand new 2019 Subaru Outback. Shane was very helpful, found me a great deal and took care of me. Had a terrific experience buying a brand new 2019 Subaru Outback. Shane was very helpful, found me a great deal and took care of me. More

Knows the car in and out I'm surprised Norbert isn't selling the cars because he knows the car in and out. This is my second outback and he taught me things I didn't know afte I'm surprised Norbert isn't selling the cars because he knows the car in and out. This is my second outback and he taught me things I didn't know after having my previous outback for 5 years. What he knows could be a game changer when it comes to someone buying the car or not. Highly recommended to go back 2 weeks after owning your car to ask Norbert about things you may not understand or wish your car did better. He will actually show you the car can do what you want. He is polite, friendly and very, very knowledgeable and extremely helpful. He makes sure you leave knowing your car inside and out. A very patient teacher. More

Awesome! I love Ertle Subaru. Anytime that I go there, I am always greeted with such kindness. I have never had an issue with them! I have had three cars with I love Ertle Subaru. Anytime that I go there, I am always greeted with such kindness. I have never had an issue with them! I have had three cars with them, I have sent multiple family members to them and I never wait very long. They make you feel totally comfortable and welcomed! More

Slow service when waiting for car at dealership4 When. I went for an oil change in May of this year I had a 2PM appt. And they put another car before mine and I had to wait over one and a half hours When. I went for an oil change in May of this year I had a 2PM appt. And they put another car before mine and I had to wait over one and a half hours for an oil change which is outrageous. I have bought numerous cars from them only because they are the closest dealership. I love Subaru cars but not this dealership. More