Ertle Subaru

Non Stressful Experience I was very nervous when it came time to purchase a new vehicle since it had been 10 years since I had bought a car, but Jonathan was wonderful in hel I was very nervous when it came time to purchase a new vehicle since it had been 10 years since I had bought a car, but Jonathan was wonderful in helping with the whole process. I definitely would feel very comfortable working with him again in the future. More

Bad communication I took my vehicle at 11am. Didn’t get a call until 5:36 pm. Stating the vehicle was ready. All they did was a tire rotation. The lady over the phone N I took my vehicle at 11am. Didn’t get a call until 5:36 pm. Stating the vehicle was ready. All they did was a tire rotation. The lady over the phone NEVER told me they were close. I run over to pick it up and no one is available. Had to wait for Monday to come to pick up my vehicle. My son PreK starts at 9 so we had to wake up extra early. I have a one yr old and 3yr old that i had to take into the cold morning for this mission. If they were going to stay with the vehicle this long they should have warn us about it and tell us the time they close. More

Lots of information; very little pressure I liked the salespeople. They answered my questions, gave me suggestions on how to deal with concerns, didn't rush my test drives, didn't pressure me I liked the salespeople. They answered my questions, gave me suggestions on how to deal with concerns, didn't rush my test drives, didn't pressure me, and always treated me with respect. It was a very pleasant experience. This is probably why 4/8 of the people in my pastels class bought Subaru's from Ertle. Now it's 5/8. More

Very friendly people would definitely recommend. Process was very smooth, spent much less time than many other dealerships. Was not pushing me let me decide. was very smooth, spent much less time than many other dealerships. Was not pushing me let me decide. More

A positivexperience. Everyone was friendly,polite and helpful. Service was completed in a fair amount of time. I would recommend this dealership to my friends and relative Everyone was friendly,polite and helpful. Service was completed in a fair amount of time. I would recommend this dealership to my friends and relatives. More

Great Experience I recently purchased a new Legacy from Ertle Subaru. I was dealing with three other dealerships between Scranton and Allentown and decided to give Er I recently purchased a new Legacy from Ertle Subaru. I was dealing with three other dealerships between Scranton and Allentown and decided to give Ertle a try. It turned out to be worthwhile as they had the exact car I was looking for and also had the best price. My salesman, Jon, was helpful and made the process go smoothly. I would definitely recommend Ertle Subaru! More

Great experience Always deal with Shane he takes great care of us makes sure we understand everything about the shop and yhe vehicle have a great day Always deal with Shane he takes great care of us makes sure we understand everything about the shop and yhe vehicle have a great day More

Service was excellent Took my 2016 Subaru Impreza in for regular maintenance (Oil change, tire rotation, etc.). They were very helpful and made me aware of an issue that th Took my 2016 Subaru Impreza in for regular maintenance (Oil change, tire rotation, etc.). They were very helpful and made me aware of an issue that they felt they should address, but asked for my consent before doing so. They also inspected my vehicle free of charge, as well as provided me with a customer loyalty discount. I have no complaints from my experience with Ertle. More

Great all around experience at Ertle's Found everything we wanted at Ertle's: great selection, great car, great salesman. After a trial drive, the car sold itself. We are looking forward Found everything we wanted at Ertle's: great selection, great car, great salesman. After a trial drive, the car sold itself. We are looking forward to a long and satisfying relationship with Subaru. We have been driving other vehicle brands for a long time but are happy to have our new Subaru. Our German Shepherd and Wheaten Terrier are happy too. Subaru, keep up the dog commercials and supporting dogs with disabilities. Believe it or not, that played into our decision making process!!!!! More

Did a great quick compete service Ertle has been and still is a premier auto dealership in the pocono region. We have purchased several cars there...never disappointed on the car or se Ertle has been and still is a premier auto dealership in the pocono region. We have purchased several cars there...never disappointed on the car or services. More