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Ertle Subaru

Stroudsburg, PA

4.7
2,558 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,558 Reviews of Ertle Subaru

January 22, 2020

The place was clean inside. Outside I got a nail in my tire that had to be replaced. The person that I worked with was pleasant enough. More

by JMACK973
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, James Angley
Jan 23, 2020 -

Ertle Subaru responded

JMACK973 in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Take Care and see you soon!

January 21, 2020

Very Helpful Love this dealer and their service center. Everyone there is very nice. Kathy was very helpful and got me processed and a loaner car very fast. The More

by SILVALINING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Jan 21, 2020 -

Ertle Subaru responded

SILVALINING , in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 21, 2020

Informative, quick and satisfied The entire process from the test drive to signing documents was the quickest I have experienced from other dealers. It was a nice change to experience More

by fratellone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brost
Jan 21, 2020 -

Ertle Subaru responded

fratellone Thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

January 21, 2020

recall notice James, customer service representative, was very customer service oriented, he saw me and did not pretend he didn’t seem me like most ,but rather took More

by MARGARITAVEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, James Angley, Jim Ertle
Feb 07, 2020 -

Ertle Subaru responded

MARGARITAVEGA we're happy you found our staff to be so supportive during your experience here at Ertle Subaru. If you're ever in need of more help, please let us know!

January 20, 2020

Polite and Good Service! I had a Recall + regular service. The environment is always pleasant. The work is done well! I wish that there was a loaner car when my car has to More

by michael
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Bill Finamore, Jon Richardson, Jim Ertle
Jan 20, 2020 -

Ertle Subaru responded

Hello my name is James Angley, I am the Service Director at Ertle, I’m happy to hear you like our service department! I wanted to inform you that if you ever need a loaner we will gladly provide one for you for any service!

January 20, 2020

Beyond Excellence Great Service, Great Staff. Quick and courteous. Always a pleasure to enter and leave knowing that they take pride in their customers. Ertle Subar More

by dkqueens528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Kathy Aimer, Norbert K. Dworakowski, Kevin Brost
Jan 20, 2020 -

Ertle Subaru responded

dkqueens528 Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Take care and see you soon.

January 19, 2020

Our visit was excellent as usual. Any time we had to deal with anyone at Ertle Subaru has been nothing but courteous, very knowledgeable & very reliable. We trust in this dealership very highly. More

by rxpftt
Recommend Dealer
Yes
Employees Worked With
Bill Finamore
Jan 20, 2020 -

Ertle Subaru responded

rxpftt Thank you for your great feedback and high star rating! We hope that you continue to choose us for all of your automobile needs.

January 17, 2020

Absolutely worst experience ever I will never ever be Absolutely worst experience ever I will never ever be back to this dealership and that sad because I just bought this car Horrible communication empl More

by Tatumpincombe
Recommend Dealer
No
Employees Worked With
James Angley, Bill Finamore
Jan 17, 2020 -

Ertle Subaru responded

I am sorry to hear about your recent experience here, please call us to go over your visit. (570)421-4140

January 16, 2020

Good service and caring folks Everyone was very friendly, sincere and on-the-spot helpful. I had a bike rack installed and the person who did the work took the time to show me how More

by nellcadue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Two guys that helped me in service but I didn't catch their names, Kathy Aimer, James Angley
Jan 20, 2020 -

Ertle Subaru responded

nellcadue Thank you for the high star rating and great review! We really appreciate your feedback and hope to see you soon!

January 14, 2020

Service was great at used lot Martin and the finance guy did a great job!!! We love our 2019 Impreza sport!! Thank you for service and sales at main ertle in stroudsburg not friendly to the guys from new us More

by DPAULUS0
Recommend Dealer
Yes
Employees Worked With
Martin Dieppa
Jan 14, 2020 -

Ertle Subaru responded

DPAULUS0 Thank you for your great feedback and high star rating! Take care and see you soon!

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