Ertle Subaru

Service. Purchased two cars from Ertle Subaru. Recently had some work done on my 2012 Outback. Excellent Service, they are very Professional and i would not Purchased two cars from Ertle Subaru. Recently had some work done on my 2012 Outback. Excellent Service, they are very Professional and i would not hesitate to recommend them. More

Excellent Extremely happy, great service. Walked in the door and I was attended to right away. They even had a loaner for me until my car was repaired. Extremely happy, great service. Walked in the door and I was attended to right away. They even had a loaner for me until my car was repaired. More

Complaining in review On 12/2/19 when l had my Impreza there for service (l had called in early November and this was the earliest app available) as a result l was late hav On 12/2/19 when l had my Impreza there for service (l had called in early November and this was the earliest app available) as a result l was late having car inspected. In addition at that time l requested a visor replacement. That job was not done until 1/23/20 although l had called numerous times. I ALWAYS used Ertle since purchase. In recent conversations people have said "Ertlesubaru are more interested in selling a new vehicle. More

Needed oil change and needed front end checked out. As always Ertle did an excellent job, provided Ertle loaner car for duration of repairs. We have never had a problem with service department. We pur As always Ertle did an excellent job, provided Ertle loaner car for duration of repairs. We have never had a problem with service department. We purchased our Outback at Ertle and have it maintained by them ever since. More

One of the worst service department. Bill in service should be fired or demoted. Everyone I talked to knows Ertle Subaru service is bad. IMO should be fired or demoted. Everyone I talked to knows Ertle Subaru service is bad. IMO More

The service department is always so helpful. I can always trust that my car will be in good hands. I love going to Ertle. Thank you for everything ! trust that my car will be in good hands. I love going to Ertle. Thank you for everything ! More

not satisfied I had to call because my back up camera was not working I had to bring it back because they forgot to connect the wire. It was not put back right. On I had to call because my back up camera was not working I had to bring it back because they forgot to connect the wire. It was not put back right. One side is flush the other side is not. I had to call 3 times before I got to talk to Kathie . I left 2 messages and she didn't return my calls. I have a cut in my dashboard on the drivers side that was not there when I brought my car in because there was a recall on the air bags. More

Had my car towed in. They found the problem and repaired it for me everyone was very friendly and helpful.called to update me daily it for me everyone was very friendly and helpful.called to update me daily More

From the moment you walk in you are treated with respect. They take their time to listen in order to find the best deal for you. You never feel like it’s about making a sale. We were very pleased with the w They take their time to listen in order to find the best deal for you. You never feel like it’s about making a sale. We were very pleased with the way John was very professional, knowledgeable, and courteous. More

GOOD EXPERIENCE AS ALWAYS I was there for a state inspection as well as regular maintenance. Bill took the time to explain in detail when the work was finished and any question I was there for a state inspection as well as regular maintenance. Bill took the time to explain in detail when the work was finished and any questions I had were addressed. I was pleased with the whole experience. More