Ertle Subaru

not satisfied I had to call because my back up camera was not working I had to bring it back because they forgot to connect the wire. It was not put back right. On I had to call because my back up camera was not working I had to bring it back because they forgot to connect the wire. It was not put back right. One side is flush the other side is not. I had to call 3 times before I got to talk to Kathie . I left 2 messages and she didn't return my calls. I have a cut in my dashboard on the drivers side that was not there when I brought my car in because there was a recall on the air bags. More

From the moment you walk in you are treated with respect. They take their time to listen in order to find the best deal for you. You never feel like it’s about making a sale. We were very pleased with the w They take their time to listen in order to find the best deal for you. You never feel like it’s about making a sale. We were very pleased with the way John was very professional, knowledgeable, and courteous. More

GOOD EXPERIENCE AS ALWAYS I was there for a state inspection as well as regular maintenance. Bill took the time to explain in detail when the work was finished and any question I was there for a state inspection as well as regular maintenance. Bill took the time to explain in detail when the work was finished and any questions I had were addressed. I was pleased with the whole experience. More

The place was clean inside. Outside I got a nail in my tire that had to be replaced. The person that I worked with was pleasant enough. tire that had to be replaced. The person that I worked with was pleasant enough. More

Very Helpful Love this dealer and their service center. Everyone there is very nice. Kathy was very helpful and got me processed and a loaner car very fast. The Love this dealer and their service center. Everyone there is very nice. Kathy was very helpful and got me processed and a loaner car very fast. The were in communication throughout the day and I had my car back by the end of the day, good as new. Love the loaner car option they offer because I do not have to choose between fixing my car and going to work. :) Thanks to the folks at Ertle for taking care of my car! More

Informative, quick and satisfied The entire process from the test drive to signing documents was the quickest I have experienced from other dealers. It was a nice change to experience The entire process from the test drive to signing documents was the quickest I have experienced from other dealers. It was a nice change to experience More

recall notice James, customer service representative, was very customer service oriented, he saw me and did not pretend he didn’t seem me like most ,but rather took James, customer service representative, was very customer service oriented, he saw me and did not pretend he didn’t seem me like most ,but rather took the time and initiative to assist me. He certainly is a plus to the service department. More

Polite and Good Service! I had a Recall + regular service. The environment is always pleasant. The work is done well! I wish that there was a loaner car when my car has to I had a Recall + regular service. The environment is always pleasant. The work is done well! I wish that there was a loaner car when my car has to stay. More

Beyond Excellence Great Service, Great Staff. Quick and courteous. Always a pleasure to enter and leave knowing that they take pride in their customers. Ertle Subar Great Service, Great Staff. Quick and courteous. Always a pleasure to enter and leave knowing that they take pride in their customers. Ertle Subaru has turned my looking at other cars around. More

Our visit was excellent as usual. Any time we had to deal with anyone at Ertle Subaru has been nothing but courteous, very knowledgeable & very reliable. We trust in this dealership very highly. with anyone at Ertle Subaru has been nothing but courteous, very knowledgeable & very reliable. We trust in this dealership very highly. More