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Ertle Subaru

Stroudsburg, PA

4.7
2,551 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,551 Reviews of Ertle Subaru

January 27, 2020

It all Subaru is 2nd to none they always go out of their way to make their customers happy we have been dealing with them for some quite some time now. Each time we go in there we purchased 2 new cars we al More

by aristaino19
Recommend Dealer
Yes
Employees Worked With
Johnny Lombardi, Meghan Ertle, Dave Goncalves, Bill Finamore, Ken Hittner, Jim Ertle
Feb 07, 2020 -

Ertle Subaru responded

aristaino19 your wonderful feedback and rating mean a lot to us. We're looking forward to your next visit with us!

January 27, 2020

Great service! Ertle Subaru made my car shopping experience simple and fun. Their sales stuff, Shane McGee in particular is extremely accommodating and transparent w More

by raouf.alekperov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane McGee, Norbert K. Dworakowski
Jan 29, 2020 -

Ertle Subaru responded

raouf.alekperov We appreciate your positive review about your recent experience with us! We want all our customers to feel this way when leaving our dealership!

January 27, 2020

This was my first visit to the service department at Ertle. The service team was courteous and professional. My service needs were addressed and my car was returned in a timely manner. More

by geewiz33
Recommend Dealer
Yes
Employees Worked With
Wayne Howe, Norbert K. Dworakowski
Jan 29, 2020 -

Ertle Subaru responded

geewiz33 we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Ertle Subaru

January 27, 2020

Service. Purchased two cars from Ertle Subaru. Recently had some work done on my 2012 Outback. Excellent Service, they are very Professional and i would not More

by FITZ124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, James Angley, Bill Finamore, Shane McGee
Feb 07, 2020 -

Ertle Subaru responded

FITZ124 reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!

January 25, 2020

Complaining in review On 12/2/19 when l had my Impreza there for service (l had called in early November and this was the earliest app available) as a result l was late hav More

by GLADMT1
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Over the time l am not sure which employees l was associated with in regard to complaint. I do know switchboard connected me to service department
Jan 27, 2020 -

Ertle Subaru responded

I apologize for the recent experience you had at our service department. We are striving to do better and fix issues like this as we seems to be experiencing some growing pains with the high volume of customers coming in. Please contact me directly for any issues in the future or even to talk more on this visit at (570)213-4050. -James Angley Service Director

January 25, 2020

Excellent Extremely happy, great service. Walked in the door and I was attended to right away. They even had a loaner for me until my car was repaired. More

by DZINGALLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Finamore
Jan 27, 2020 -

Ertle Subaru responded

DZINGALLI thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 25, 2020

Needed oil change and needed front end checked out. As always Ertle did an excellent job, provided Ertle loaner car for duration of repairs. We have never had a problem with service department. We pur More

by Tlstodnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, James Angley, Bill Finamore
Jan 27, 2020 -

Ertle Subaru responded

Tlstodnick thank you for your kind words! We're happy we could help. Thank you and take care!

January 24, 2020

One of the worst service department. Bill in service should be fired or demoted. Everyone I talked to knows Ertle Subaru service is bad. IMO More

by KLMTMC16
Recommend Dealer
No
Employees Worked With
Kathy Aimer, James Angley
Jan 27, 2020 -

Ertle Subaru responded

I'm sorry to head about your experience in the service department, and with our advisor. Please contact me directly at (570)213-4050. -James Angley Service Director

January 24, 2020

The service department is always so helpful. I can always trust that my car will be in good hands. I love going to Ertle. Thank you for everything ! More

by JTA
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, James Angley, Bill Finamore
Feb 07, 2020 -

Ertle Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!Until the next time we meet, take care!

January 23, 2020

Had my car towed in. They found the problem and repaired it for me everyone was very friendly and helpful.called to update me daily More

by KAREN82
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Jan 23, 2020 -

Ertle Subaru responded

KAREN82 we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

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