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Ertle Subaru

Stroudsburg, PA

4.7
2,558 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,558 Reviews of Ertle Subaru

January 30, 2020

recall work Customer service is always nice. Service is always good. Use of a loaner is especially helpful. Twenty five word minimum is an over kill i think More

by poconodeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave, Kathy Aimer
Jan 30, 2020 -

Ertle Subaru responded

poconodeb your feedback and rating mean a lot to us. Thank you and take care!

January 29, 2020

Very Professional Service Very friendly efficient and organized. Also very knowledgeable about the car I was interested and recieved prompt response to my questions. Sales co More

by mphanaki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Shane McGee, Norbert K. Dworakowski
Jan 30, 2020 -

Ertle Subaru responded

mphanaki thank you for your kind review; we are happy to pass along your comments to the team here at Ertle Subaru! Take care!

January 28, 2020

Service was great and good communication. The only comment I have is that our oils change was 70.00 and we thought this was covered by our plan. We should have been told this when we brought the auto More

by MICHAEL_VASTA
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, James Angley, Bill Finamore
Jan 28, 2020 -

Ertle Subaru responded

I'm sorry for the misunderstanding during you last oil change. I have applied a credit of $70 to your file to be used for parts and service. We appreciate that you have had a good relationship with our service department and would like to continue to have your business. Thank you for the great feedback! -James Angley Service Director

January 28, 2020

Excellent service. Kevin paid keen attention to details and assisted us with all of our needs. He is also very knowledgeable about your products. Awesome! More

by JMORGANBARNETT18
Recommend Dealer
Yes
Employees Worked With
Kyle Beers, Kevin Brost
Jan 29, 2020 -

Ertle Subaru responded

JMORGANBARNETT18 thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 28, 2020

Very accommodating and hassle free. Really enjoyed doing business here. Service was timely, reasonable and easy going. Loved that The lounge area was nice and clean !! More

by PENDAHOWELL1
Recommend Dealer
Yes
Employees Worked With
James Angley
Jan 29, 2020 -

Ertle Subaru responded

PENDAHOWELL1 thank you for your high star rating. We're happy to see that your experience with us was great! Thank you and take care!

January 27, 2020

oil change needed an oil change and they took me as a walk in, oil change done and they also did an quick inspection to make sure all was well as i was going on More

by FAMOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Clappison in Service and my tech was Lucas Keller
Feb 07, 2020 -

Ertle Subaru responded

FAMOORE We appreciate your positive review about your recent experience with us! We hope to be of service to you again! Take care!

January 27, 2020

12000 mile check up Dropped car off, they called when it was done, i went and picked it up, i was in and out in 5 minutes, bang zoom. More

by Cjdoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave M (Tech) ??, Bill Finamore
Feb 07, 2020 -

Ertle Subaru responded

Cjdoy thank you for taking the time to leave a review for us at Ertle Subaru. We're happy we could meet your expectations! We hope you have a great day!

January 27, 2020

It all Subaru is 2nd to none they always go out of their way to make their customers happy we have been dealing with them for some quite some time now. Each time we go in there we purchased 2 new cars we al More

by aristaino19
Recommend Dealer
Yes
Employees Worked With
Johnny Lombardi, Meghan Ertle, Dave Goncalves, Bill Finamore, Ken Hittner, Jim Ertle
Feb 07, 2020 -

Ertle Subaru responded

aristaino19 your wonderful feedback and rating mean a lot to us. We're looking forward to your next visit with us!

January 27, 2020

Great service! Ertle Subaru made my car shopping experience simple and fun. Their sales stuff, Shane McGee in particular is extremely accommodating and transparent w More

by raouf.alekperov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane McGee, Norbert K. Dworakowski
Jan 29, 2020 -

Ertle Subaru responded

raouf.alekperov We appreciate your positive review about your recent experience with us! We want all our customers to feel this way when leaving our dealership!

January 27, 2020

This was my first visit to the service department at Ertle. The service team was courteous and professional. My service needs were addressed and my car was returned in a timely manner. More

by geewiz33
Recommend Dealer
Yes
Employees Worked With
Wayne Howe, Norbert K. Dworakowski
Jan 29, 2020 -

Ertle Subaru responded

geewiz33 we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Ertle Subaru

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