Ertle Subaru

Recall I dropped off my Forester for 2 recalls,received a new Crossrek loaner and picked up my car the next day. It was nice to not have to wait for the rec I dropped off my Forester for 2 recalls,received a new Crossrek loaner and picked up my car the next day. It was nice to not have to wait for the recall repairs. More

Despite over $1600 in service repairs, my car was not washed or vacuumed. And while that may sound minor, Faulkner and Koch 33 do this for me, as a courtesy EVERY TIME, with under $50 in service. It’s th washed or vacuumed. And while that may sound minor, Faulkner and Koch 33 do this for me, as a courtesy EVERY TIME, with under $50 in service. It’s the attention to detail that sets you apart and keeps customers returning. More

A few issues. Over charged by over $20. This was corrected after I questioned the bill. Could not find the car readily after service. It was parked in the new Over charged by over $20. This was corrected after I questioned the bill. Could not find the car readily after service. It was parked in the new car lot at the furthest end. Panic alarm to the rescue. Customer should be told where car is parked, especially when it is not outside the service area. More

recall work Customer service is always nice. Service is always good. Use of a loaner is especially helpful. Twenty five word minimum is an over kill i think Customer service is always nice. Service is always good. Use of a loaner is especially helpful. Twenty five word minimum is an over kill i think More

Very Professional Service Very friendly efficient and organized. Also very knowledgeable about the car I was interested and recieved prompt response to my questions. Sales co Very friendly efficient and organized. Also very knowledgeable about the car I was interested and recieved prompt response to my questions. Sales consultant, finance manager and delivery specialist have worked as a great team to expedite my needs. More

Service was great and good communication. The only comment I have is that our oils change was 70.00 and we thought this was covered by our plan. We should have been told this when we brought the auto comment I have is that our oils change was 70.00 and we thought this was covered by our plan. We should have been told this when we brought the auto in that our plan had expired. It was our understanding that we had this for three years. More

Excellent service. Kevin paid keen attention to details and assisted us with all of our needs. He is also very knowledgeable about your products. Awesome! and assisted us with all of our needs. He is also very knowledgeable about your products. Awesome! More

Very accommodating and hassle free. Really enjoyed doing business here. Service was timely, reasonable and easy going. Loved that The lounge area was nice and clean !! business here. Service was timely, reasonable and easy going. Loved that The lounge area was nice and clean !! More

oil change needed an oil change and they took me as a walk in, oil change done and they also did an quick inspection to make sure all was well as i was going on needed an oil change and they took me as a walk in, oil change done and they also did an quick inspection to make sure all was well as i was going on a long trip. one other note they helped me set the notification on my car to keep my oil changes on time. now my car will notify me when it is due for an oil change. More

12000 mile check up Dropped car off, they called when it was done, i went and picked it up, i was in and out in 5 minutes, bang zoom. Dropped car off, they called when it was done, i went and picked it up, i was in and out in 5 minutes, bang zoom. More