Ertle Subaru
Stroudsburg, PA
Filter Reviews by Keyword
By Type
2,558 Reviews of Ertle Subaru
Smooth and seemless transaction. Would recommend Kyle Beers and Ertle Subaru to all my family and friends. My family loves our new subaru and will continue buying from Ertle Beers and Ertle Subaru to all my family and friends. My family loves our new subaru and will continue buying from Ertle More
Need better communication Polite employees but communication is lacking. I only receive a call when there is recommended add on services - I need to call several times to see i Polite employees but communication is lacking. I only receive a call when there is recommended add on services - I need to call several times to see if car is ready, after car was in shop for several days, even when they said it was done I arrived 20 minutes later to see it still in the garage. More
very friendly and kept up with new cleaning rules Everyone was very helpful, they wiped everything down so I felt they were trying to keep me safe. My only little issue was that though I was notified Everyone was very helpful, they wiped everything down so I felt they were trying to keep me safe. My only little issue was that though I was notified that I needed a new filter I didn't think it would be 60.00 and that it would cost 60.00+ to install. More
Kyle was so very helpful & patient! Hard to find sales people like this in today’s world. He was so diligent during the entire process! Highly recommend! Thank you Kyle! people like this in today’s world. He was so diligent during the entire process! Highly recommend! Thank you Kyle! More
recalls and service My appointment for 2 recalls was made rather easily. I called before the appointment to also schedule an oil change,but this was not noted. Fortunatel My appointment for 2 recalls was made rather easily. I called before the appointment to also schedule an oil change,but this was not noted. Fortunately, they were able to do it. More
paid unnecessary money and no results car made a rattling noise when pressing the gas paddle. I was told it need a pump replacement, I paid for the pump/service $745.00 after the installm car made a rattling noise when pressing the gas paddle. I was told it need a pump replacement, I paid for the pump/service $745.00 after the installment the noise continued. I returned the car after a couple of weeks and they checked it by driving it and the final results was it needed a clap and not a pump at the time. More
Great dealership - professional, knowledgeable and polite! Ertle is a family owned and run dealership and have done with them 10 years. Terrific in every aspect of car buying, car service and used car inven Ertle is a family owned and run dealership and have done with them 10 years. Terrific in every aspect of car buying, car service and used car inventory! More
Walked in without a appointment , Steve took care of me right away , offered me a loaner car . I was in and out in 15 min . Great service , Steve Gets 5stars right away , offered me a loaner car . I was in and out in 15 min . Great service , Steve Gets 5stars More
we did get the price for oil change and tire rotation we did get the price for oil change and tire rotation for 39 was a little disappointed waiting 2 hours also we had a screw in a tire and they we did get the price for oil change and tire rotation for 39 was a little disappointed waiting 2 hours also we had a screw in a tire and they wanted to charge us 30 for a plug !!! We went else were for that and paid 14 , they did wash the car but for the receipt said they did spray wax ? Tire shine NO. vacuumed NO cleaned windows NO anyway I wasn’t expecting much but I thought they would at lease vacuum More