Ertle Subaru
Stroudsburg, PA
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2,558 Reviews of Ertle Subaru
Had a great experience having a recall done on my car. Everyone in the service department was super helpful and made the whole experience wonderful. Everyone in the service department was super helpful and made the whole experience wonderful. More
Greatly Satisfied During Challenging Times From Jason to Meghan and Dave, I would summarize by saying I was treated with a high-level of "friendly professionalism". The process was relatively q From Jason to Meghan and Dave, I would summarize by saying I was treated with a high-level of "friendly professionalism". The process was relatively quick, painless and everyone was kind, intelligent and detailed throughout the entire process at a time (post-outbreak reopening) when doing business could have been far more complex and troublesome. Many thanks from me and my entire family. More
Appalling My vehicle was left dirty. Trash on the floor, Inspection sticker put on glue from the last sticker, windows down and car unlocked, wrong mileage on o My vehicle was left dirty. Trash on the floor, Inspection sticker put on glue from the last sticker, windows down and car unlocked, wrong mileage on oil change sticker, delay from car being done. I had to approach the desk and ask if the car was done after 15 mins. Found my USB charger broken and replaced in the lighter outlet with broken parts left in the area below. Very unhappy with this level of service. Spoke with Steven Wildman about these issues. Does not make me want to use you facility. More
Pleasant experience Overall from purchase to my services I couldn't be happier. Give them a try, you'll be happy you did! Great selection, great service! Overall from purchase to my services I couldn't be happier. Give them a try, you'll be happy you did! Great selection, great service! More
David has a great personality, really easy to talk to. Answers all questions you might have. Clear and effect communication. also a very respectful person. Answers all questions you might have. Clear and effect communication. also a very respectful person. More
David, was very knowledgeable and patient when I had a small delay in finance due to the virus and vacations he was patient and courteous, I Highly recommend Ertle and working with David, super guy, thank small delay in finance due to the virus and vacations he was patient and courteous, I Highly recommend Ertle and working with David, super guy, thanks again. More
David my service person was excellent and a bright light. The air bag light has resumed coming on. It was off for a while but is now back on and the trunk light by, which was one of the problems along with t The air bag light has resumed coming on. It was off for a while but is now back on and the trunk light by, which was one of the problems along with the air bag light, won't open anymore with the remote trunk release, but the light in the car cabin is off. Because of David I am giving the dealer 3 service stars eve though I have to bring it back for service of the same problem of air bag light. More
Very pleasant and sfress free experience. Meghan was fantastic, knew the car inside and out. I got a great deal on the car plus the dealer offered lifetime power train warranty to boot. I highly re fantastic, knew the car inside and out. I got a great deal on the car plus the dealer offered lifetime power train warranty to boot. I highly recommend Ertle Subaru. More
I bought a 2018 Crosstrack from Ertle Subaru with no intention of going back for service because of distance. I’ve been so impressed with them that i not only drive almost 45 for service appointments intention of going back for service because of distance. I’ve been so impressed with them that i not only drive almost 45 for service appointments but plan to buy my next car there too! More
recall with loaner car service is ok people waiting to check in is always a problem returning the car was very fast and easy brought my car to me service is ok people waiting to check in is always a problem returning the car was very fast and easy brought my car to me More