Ertle Subaru

Mr. Castillo was the best salesman I have ever had the pleasure of working with. He made car buying a great experience and helped me every step of the way while also treating me as a person. He never left pleasure of working with. He made car buying a great experience and helped me every step of the way while also treating me as a person. He never left us alone at the dealership so it made me feel he cared about our whole experience there. From the moment my family and I walked in the door he was there, full of enthusiasm and ready to help. 11/10 would certainly recommend! More

Flawless! This was my first time buying a vehicle from the dealership and the experience we had at Ertle Subaru left me with nothing but positive memories This was my first time buying a vehicle from the dealership and the experience we had at Ertle Subaru left me with nothing but positive memories, an amazing car, and a feeling of deep gratitude for doing business with kind and professional people. I had several "cold" encounters with car salesmen in the past, thus I felt, somewhat, timid coming to Ertle. However, after meeting our salesperson - Kevin Brost - I had no doubts that I am in the right place. We were coming out of state to see the car and arrived at the dealership almost at the closing time, yet Kevin's calm and friendly demeanor made us feel welcomed and at ease. Kevin was very accommodating and happy to show us the car. He had tremendous knowledge and answered all our questions. Most importantly, we never felt pressured to make a deal and Kevin went the extra mile ensuring that the price was within our budget. Special shout-out to Lauren Bradford who promptly responded to my online inquiry and put me in touch with Kevin. Also big thanks to Dave Goncalves who discussed all financial and warranty questions with me in detail, making sure that all information was clear and comprehensive. Overall, we are beyond happy with our experience at Ertle Subaru - undoubtedly, you have another loyal and happy customer for life! More

Nice used cars and the salesman was very friendly and did his best to find a car suitable for me, but their cars are extremely overpriced, also they tend to take advantage of new car owners that have a lack his best to find a car suitable for me, but their cars are extremely overpriced, also they tend to take advantage of new car owners that have a lack of experience such as myself. More

Pleasant It was a total pleasant experience. Best total experience I've had purchasing a car. There is not much more I can really say about it. It was a total pleasant experience. Best total experience I've had purchasing a car. There is not much more I can really say about it. More

Very satisfied My car was serviced starting at my appointment time and completed in a timely fashion. All of the work done was completely explained to me prior to c My car was serviced starting at my appointment time and completed in a timely fashion. All of the work done was completely explained to me prior to checking out. Everyone I dealt with at Ertle was pleasant and helpful. More

Scheduled oil change. Let them know what time I had to be at work In and out in a timely manner. Clean waiting room, great hospitality. Every associate was considerate and respectful. at work In and out in a timely manner. Clean waiting room, great hospitality. Every associate was considerate and respectful. More

Every time I go it’s a pleasure to be treated by a pleasant, professional staff. I LOVE ERTLE SUBARU! I’ll be back soon! pleasant, professional staff. I LOVE ERTLE SUBARU! I’ll be back soon! More

It was a pleasure to buy my Subaru Forester Premium at Ertle Subaru. I worked with two sales persons, Kevin and Meghan, and they were very professional and knowledgeable. The vehicle was delivered clean Ertle Subaru. I worked with two sales persons, Kevin and Meghan, and they were very professional and knowledgeable. The vehicle was delivered clean and the tank was full of gas. More

truck at ertles i was happy with the service i got. they wipe down the interior of my truck coming and going. they did my service fast and correct. checking in and ou i was happy with the service i got. they wipe down the interior of my truck coming and going. they did my service fast and correct. checking in and out was easy and fast. In fact the guy had me checked out before my truck was finished. More

Service dept very dishonest My wife brought her 2012 outback for inspection which failed , they told her it needed brakes I purchased brakes as I do my own mechanic work .when I My wife brought her 2012 outback for inspection which failed , they told her it needed brakes I purchased brakes as I do my own mechanic work .when I removed the old brakes they were in close to new condition. I complained to the service manager and he was simply embarrassed and said he would get back to me ,never heard back. They are very dishonest! More