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Ertle Subaru

Stroudsburg, PA

4.7
2,533 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,533 Reviews of Ertle Subaru

July 02, 2020

Brought my car in at 7:30am for service and was told it would take a few hours...called at 3:00 and they didn’t take my car in yet. Called at 5:00pm and said they were just about to pull my car in and it w More

by jbenjamin47
Recommend Dealer
No
Employees Worked With
Steve Wildman
Jul 02, 2020 -

Ertle Subaru responded

jbenjamin47 Thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please contact our Service Director, James Angley, at (570) 213-4050 so that we may ensure your experiences with our dealership are more pleasant moving forward.

July 02, 2020

I couldn’t of imagined a smoother process, David was very knowledgeable and super nice. I would definitely recommend Ertle subaru to anyone in the market for a new vehicle. More

by em_jane
Recommend Dealer
Yes
Employees Worked With
David Castillo
Jul 07, 2020 -

Ertle Subaru responded

em_jane thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Take care and see you soon!

July 02, 2020

Oil change, new tires, brakes done. Used a rental so I was not at all inconvenienced. Upon arrival, they had no one to wash it, so I was given a card to Sparkle nearby. FOUR codes didn't More

by joanne-bohrman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure which Dave., Dave Mayi
Jul 02, 2020 -

Ertle Subaru responded

joanne-bohrman thank you so much for the positive review! We hope to be of service to you again! Take care!

July 01, 2020

TOP OF THE LINE DEALERSHIP Ertle Subaru has an outstanding dealership! That is where I found out how superior their sales staff was and is when I bought my first Subaru and tha More

by twila_d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
,,,and when I purchased my first Subaru (some 12 years ago), I finished the purchase with Jim Ertle., Meghan Ertle, Kathy Aimer, Lauren Bradford
Jul 02, 2020 -

Ertle Subaru responded

twila_d thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 01, 2020

This time very good. Did exactly what I requested did not offer 25 point check or tell me what may be needed next time. Other than that o.k. More

by JEDDDD
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Jul 02, 2020 -

Ertle Subaru responded

JEDDDD your satisfaction is our top priority. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 30, 2020

I was given a loaner car since it was a recall and service i was very satisfied with your personal and service. I had an expired insurance card and the gentlemen was kind enough to call my com. and request a f More

by MARYANN5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Jon Richardson
Jul 02, 2020 -

Ertle Subaru responded

MARYANN5 we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 30, 2020

This is the first car I purchased at a Pocono dealership. Great experience. I knew what I wanted and Ertle delivered. Thank you for a great experience . More

by jmsmith411
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Kevin Brost, Johnny Lombardi
Jul 02, 2020 -

Ertle Subaru responded

jmsmith411 thank you so much for your positive comments about Ertle Subaru! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Take care!

June 30, 2020

Positive, friendly, personal I have been very happy with my experiences at Ertle Subaru. The facility is beautiful and you are made to feel comfortable as you wait for your vehic More

by mrszee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry to say that I don't know the names of the individuals who have helped me, but I will say that all of the employees that you encounter as you come in to check you in and the payment counter are excellent.
Jul 02, 2020 -

Ertle Subaru responded

mrszee we're glad to hear you enjoyed your visit. We hope to be of service to you again! Take care!

June 30, 2020

Impressed I was very impressed with the knowledge, professionalism and patience which I had received when purchasing my first Subaru. Love the car!! I would def More

by AGOSTINA
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Kevin Brost
Jul 01, 2020 -

Ertle Subaru responded

AGOSTINA We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

June 29, 2020

David was a huge help for getting me into a safe reliable car. Extremely nice guy. I can’t wait to buy another car through him. Great experience buying a car with David!!! More

by Tony201471
Recommend Dealer
Yes
Employees Worked With
David Castillo
Jul 07, 2020 -

Ertle Subaru responded

Tony201471 thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

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