Ertle Subaru

I recently bought a large suv from Ertle and have outstanding service and attention to detail throughout the whole process. Last week I had a mechanical issue, they got me in the next morning, got me outstanding service and attention to detail throughout the whole process. Last week I had a mechanical issue, they got me in the next morning, got me a great loaner while they worked on my car, and solved the issue. Highly recommend for the whole car buying process! More

Everyone was professional and accommodating. They took care of my service plus offered far more than I expected at no additional cost. The bottle of water in my cup holder was a nice touch. They took care of my service plus offered far more than I expected at no additional cost. The bottle of water in my cup holder was a nice touch. More

Pleasant staff very professional, very clean. Nice seating area with coffee, ec. Nice outside area as well. Nice seating area with coffee, ec. Nice outside area as well. More

Juan was awesome and patient. Everyone at Ertle provided great customer service. And answered every question I asked. Everyone at Ertle provided great customer service. And answered every question I asked. More

They did exactly what they said they were going to do at the quoted price and did not upsell us on additional repairs. If they continue we likely will be customer for life. the quoted price and did not upsell us on additional repairs. If they continue we likely will be customer for life. More

Dealership clean and organize employees can’t be more helpful service fantastic do not have names of all good employees helpful service fantastic do not have names of all good employees More

Highly recommend Ertle Subaru’s service department. Have been a loyal customer for years. Kathy the service advisor is very helpful and knowledgeable. Kathy was able to fit me in for service without an Have been a loyal customer for years. Kathy the service advisor is very helpful and knowledgeable. Kathy was able to fit me in for service without an appointment and arranged for a shuttle ride while the work was being done. Tim Kelly the service director offered a loyalty discount for brake repair. Mr. Kelly always ensures customer satisfaction and is asset to the dealership. More

thanks for the $242 interior protection kit ‘gift’. i’ll be re-gifting that for xmas. i’ll be re-gifting that for xmas. More

Vincent was great! He's professional, friendly and knowledgeable. The staff have great customer service. He's professional, friendly and knowledgeable. The staff have great customer service. More

I had my car in on Friday 9/22, Kathy helped me with my scheduled appointment and was wonderful. SShe was cheerful and kept me informed every step of the way. On Monday 9/19 I was back at Ertle Subaru, scheduled appointment and was wonderful. SShe was cheerful and kept me informed every step of the way. On Monday 9/19 I was back at Ertle Subaru, because without realizing it I had hit an animal and broken my right fog light. This was unexpected, Nick helped me through the process and they were able to get my car back in shape in not time. I appreciated all of the help during my last two visits. More