Epic Ford
Everett, WA
Filter Reviews by Keyword
By Type
233 Reviews of Epic Ford
Do yourself a giant favor and drive past Epic Ford, the advisors are dishonest and the technicians incompetent. My repair issues and warranty work necessitated staying with Epic, but i will NEVER bring an advisors are dishonest and the technicians incompetent. My repair issues and warranty work necessitated staying with Epic, but i will NEVER bring any vehicle to them again. More
I took my truck there in December and a month later it was failing and I took it and they told me about another thing but now my truck no longer works at all and I realized that it is a problem that they was failing and I took it and they told me about another thing but now my truck no longer works at all and I realized that it is a problem that they left wrong with the turbos that they changed. I do not recommend them at all More
I bought a new car here. When it broke under warranty they pretended to be fixing it for 6 months while letting it mold in their lot. They refused to return it until yesterda When it broke under warranty they pretended to be fixing it for 6 months while letting it mold in their lot. They refused to return it until yesterday when they advised the dealership is closing imminently. This is downright criminal. More
The sales team at epic has been helpful in the process of trying to find the perfect vehicle for my family and I! During the search we even had a small dispute, but since has been handled. They have now gone trying to find the perfect vehicle for my family and I! During the search we even had a small dispute, but since has been handled. They have now gone beyond what’s expected. Hoping with vehicle inventory we can make the deal actually happen! More
My salesrep, Andre, worked very hard to get me the vehicle that fit me the best. He as very nice, honest and polite and would love to work with him in the future. Everyone at the dealership was also vehicle that fit me the best. He as very nice, honest and polite and would love to work with him in the future. Everyone at the dealership was also very friendly and the dealership was very clean. More
Ashley Hicks in service made my oil change experience very enjoyable. We chatted during checkin and I let her know that I was only wanting the do the oil change since I was thinking of trading in my car very enjoyable. We chatted during checkin and I let her know that I was only wanting the do the oil change since I was thinking of trading in my car soon. She was able to give me all the estimates for future maintenance so I could include that in my decisions. She also shared personal experiences with her own car and referred me to the sales team to ask any questions. I did end up trading in my car that day. Ashley was very helpful and a pleasure to work with. More
This place should be avoided go anywhere else, my daughter recently took her Escape in for a transmission diagnosis, they put in a coolant bypass valve it is easy to access, has a hose line with clam daughter recently took her Escape in for a transmission diagnosis, they put in a coolant bypass valve it is easy to access, has a hose line with clamp and 2 bolts. Stetson (service writer) charged her $906 for this, that was after reducing 10% because they told us a time to pick it up when we arrived it still had not been worked on. Patti has a slight handicap and they completely took advantage of her, what is worse is after driving 5 miles started the next day the coolant service light came on, and the transmission is worse than ever? These people will exposed, its horrible to witness such greedy low life's taking advantage of good people. Take my advice, AVOID THIS PLACE AT ALL COST, OR YOU WILL BE SORRY! More