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Epic Chevrolet

Sacramento, CA

4.5
1,585 Reviews

2449 Fulton Ave

Sacramento, CA

95825

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1,585 Reviews of Epic Chevrolet

November 12, 2023

From initial contact over text message, which I appreciated for convenience, to the final sale in the dealer the communication, and most importantly, the deal, was everything I would have hoped in More

by dnezamfar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph and Adam, Shouen Newsome
Nov 13, 2023 -

Epic Chevrolet responded

Thank you for this review. I really appreciate you leaving us your input. I am very pleased to hear that we could make your car shopping experience so pleasurable and stress free. I am glad to hear you are loving your new Bolt. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 12, 2023

Epic Chevy service advisor was very friendly and knowledgeable. He communicated with me on what they were doing to the car and called me regularly with updates. More

by brian.flowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Nov 12, 2023 -

brian.flowers responded

Hi

Nov 14, 2023 -

Epic Chevrolet responded

I appreciate you for letting others know about your experience, Brian! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 12, 2023

Good service but expensive prices. And no good waiting area no coffee, snacks, water. restrooms need to be clean More

by raulrgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Nov 14, 2023 -

Epic Chevrolet responded

I would like to thank you for sharing this review, Raul. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and encourage you to contact me if you would like to further discuss your visit. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 12, 2023

Great fast service, friendly employees. They take the time to explain all the details. Thank you More

by MTEJEDA2277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Nov 14, 2023 -

Epic Chevrolet responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Epic Chevrolet team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 11, 2023

All questions answered And good service with a smile That's all I have to say More

by Bjtaves
Recommend Dealer
Yes
Employees Worked With
Joe and Faith (?)
Nov 13, 2023 -

Epic Chevrolet responded

Thank you for writing this amazing review for our team! At Epic Chevrolet, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 11, 2023

Great service. Received feedback very well and seemed grateful to fix issues. Does a very good job ensuring loaners are available when needed. More

by LEEHARRIEN1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Nov 13, 2023 -

Epic Chevrolet responded

Lee, thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 11, 2023

Logan was knowledgeable and helpful as we purchased our first EV. Our experience was efficient but friendly. Although we didn’t really plan on purchasing on that visit, I felt that I received a good deal a More

by leslie_pratt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike in finance was super efficient and very friendly. This isn’t always easy!
Nov 13, 2023 -

Epic Chevrolet responded

Thank you so much for this lovely review, Leslie! I feel so grateful that you chose to come to our dealership. It's wonderful to hear Logan and our team were helpful during your visit and that you love your new first ever EV. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 10, 2023

This time at my appointment Chris the Service advisor make it really easy in all aspect. Great customer service and very helpful. Thank you Chris for the great job and service that you provide. More

by RGAITA91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Service advisor
Nov 13, 2023 -

Epic Chevrolet responded

Thank you for the awesome feedback! You're right, Chris is an excellent service adviser and I appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 09, 2023

I really appreciated Adam's help with finding the right car for me. He is knowledgeable, personable and did not pressure us at all. In addition, he was dealing with three people in my group with differing More

by lindseybp
Recommend Dealer
Yes
Employees Worked With
Adam, Jerry, Rosie, Shouen Newsome
Nov 09, 2023 -

Epic Chevrolet responded

Lindsey, thank you so much for visiting us and for leaving such great feedback. I am so happy Adam could match you to the right vehicle and put you behind the wheel of your new car. We hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 09, 2023

Service writer was awesome service was top notch dealership was clean and cars in showroom were amazing More

by MRFIXXIT4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Nov 09, 2023 -

Epic Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

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