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Epic Chevrolet

Sacramento, CA

4.5
1,585 Reviews
Call Dealership (916) 929-2777
View Awards

2449 Fulton Ave

Sacramento, CA

95825

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1,585 Reviews of Epic Chevrolet

November 15, 2023

Good clean informative courteous the cost was a high but it was explained to me well by Andrew More

by ALLENBABER8727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew , Shouen Newsome
Report | Print
Nov 15, 2023 -

Epic Chevrolet responded

Thank you for sharing your experience with us, Allen! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 15, 2023

ADAM was great to deal with very friendly and professional would definitely buy from hiim and epic again More

by TCMYERS2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
adam
Report | Print
Nov 16, 2023 -

Epic Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 15, 2023

It's good service and great people it's was a very place and fast More

by Chopster1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Nov 16, 2023 -

Epic Chevrolet responded

I sincerely appreciate your feedback. Each employee is a valued member of the Epic Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 15, 2023

Great effort and exceptional help in getting me the car I wanted without hassling me. True professionals More

by morton_damon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Nov 16, 2023 -

Epic Chevrolet responded

Morton, thank you, and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and we believe that's how every car-buying experience should be. I am sincerely grateful for your business! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 14, 2023

Sales personnel treated me like part of their family. Relax environment. Friendly service. Alex did a great job keeping me informed of my repurchase vehicle. More

by CGARRISON0027
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Nov 15, 2023 -

Epic Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 14, 2023

Dealership staff was on time in getting my vehicle in for service and very helpful in answering my questions concerning any issues I had. Getting an appointment is always easy and to my schedule. Thank you E More

by FRANKPEREZ1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Nov 15, 2023 -

Epic Chevrolet responded

I'm glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Epic Chevrolet for your vehicle needs. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 14, 2023

Well done was happy with everything. Completed in a timely manner and professional in handling my needs More

by rodc0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Nov 15, 2023 -

Epic Chevrolet responded

Thank you for taking the time to write about your experience with us! At Epic Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 13, 2023

Epic Chevrolet quickly performed the required service under warranty for no charge. They also recommended additional suggested services for an extra fee. More

by JCOURSHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Nov 15, 2023 -

Epic Chevrolet responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 13, 2023

Work to slow, to messy, to expensive and tell lies! Not coming back here again More

by KKWATLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shouen Newsome
Report | Print
Nov 15, 2023 -

Epic Chevrolet responded

I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together to resolve this. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 13, 2023

Usually good. However, for my last visit the technician helping me left for the day (or for lunch) and did not tell me that my truck was done being repaired. Usual More

by jsmith@sbctc.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure her name
Report | Print
Nov 15, 2023 -

Epic Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

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