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Epic Chevrolet

Sacramento, CA

4.5
1,585 Reviews

2449 Fulton Ave

Sacramento, CA

95825

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1,585 Reviews of Epic Chevrolet

December 18, 2023

My key ring stolen, long waiting time Please work on keeping people stuff safe and don't give available appointment if you don't have enough workers More

by abdullah.usa86
Recommend Dealer
No
Dec 20, 2023 -

Epic Chevrolet responded

Abdullah, I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together to resolve this. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

December 18, 2023

Tee was amazing. One of the best I have ever worked with! Very pleased with the process, the support, the honesty, and the knowledge of the vehicle and its options. More

by NDELUCA0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Torres, Talal (Tee) Hayder
Dec 19, 2023 -

Epic Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

December 18, 2023

Ask for Aubrae Knight as a salesperson. She’s fast, funny, and most importantly no xx. Straight to the point doesn’t try to gouge you on price and very understanding of your situation. You More

by Matt F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Nelson, Aubrae Knight
December 17, 2023

Overall had a great experience but this transaction took much longer than previous one I. 2022. More

by BILLDIPINTO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Nelson, Logan Miller
Dec 19, 2023 -

Epic Chevrolet responded

Thanks for your great review, Bill. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

December 17, 2023

The Service Department was very professional, effecive and workd to elimate the problem I had with the false reading message I was receiving on the dashboard. More

by joey195440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Perez, Service Consultant
Dec 19, 2023 -

Epic Chevrolet responded

Thank you for leaving us this great review, Joey! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 17, 2023

It’s was a wonderful experience. Clarence was amazing and turned out to be a fun person to talk to. Mike in finance was patient with me. I got the car I wanted at the price I wante More

by gtribemom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Nelson, Clarence Smith
Dec 19, 2023 -

Epic Chevrolet responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

December 16, 2023

George is awesome he helped us alot with our new camaro ss v8 manual. We would recommend him to everyone. More

by Georges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Taylor, RodolfoAlberto(Rudy) Castillo, Jerry Torres, George Charbel
Dec 18, 2023 -

Epic Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Georges! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

December 16, 2023

Fast,friendly, and on point . I was impressed that they not only washed my car but vacuumed the inside and detailed it inside. Also, they detailed my tires. More

by Retro gal 1950's
Recommend Dealer
Yes
Employees Worked With
Chris Perez
Dec 18, 2023 -

Epic Chevrolet responded

I appreciate your input. I am glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 16, 2023

Very pleasant and fast It was a great experience from the time I arrived there the service writer greeted me, welcomed me and got me in and out of the door within couple of minutes and had a vehicle to drop More

by Alex4runner2013
Recommend Dealer
Yes
Dec 18, 2023 -

Epic Chevrolet responded

Alex, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Epic Chevrolet! If there is anything else we can do for you, please feel free to give me a call. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

December 16, 2023

Got me in and out swiftly The help was courteous kind And explained everything they were going to do More

by cliffcordell
Recommend Dealer
Yes
Dec 18, 2023 -

Epic Chevrolet responded

Thank you for this amazing review! I really appreciate your business, Cliff. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

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