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Epic Chevrolet

Sacramento, CA

4.5
1,585 Reviews
Call Dealership (916) 929-2777
View Awards

2449 Fulton Ave

Sacramento, CA

95825

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1,585 Reviews of Epic Chevrolet

December 21, 2023

I had some issues with them initially when I brought the concern to there attention they handled it ans addressed my needs. They where very responsive to my concerns More

by CPFUENTE
Recommend Dealer
Yes
Report | Print
Dec 22, 2023 -

Epic Chevrolet responded

I appreciate you for letting others know about your experience! I am very happy to hear we were able to make things right and make your experience positive. If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

December 21, 2023

Very good service and communication was awesome. I would like to say the customer service was great and they communicated very well explaining what was wrong and how long it would take to fix it. More

by Gt7700.cg
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 22, 2023 -

Epic Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 21, 2023

Their staff is friendly, they helped me navigate the potentially complicated process of buying a vehicle, and they worked directly with me to help me get the car of my dreams. I cannot recommend Aubrae More

by nathano1016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RodolfoAlberto(Rudy) Castillo, Aubrae Knight
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Dec 22, 2023 -

Epic Chevrolet responded

Nathan, I am ecstatic to hear you were able to purchase your new ride! At Epic Chevrolet, we are always here to make your dreams come true and will be here to help when it’s time for service on your car. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

December 21, 2023

Great service. Everything was completed within a a reasonable timeframe. Thank you all for the great work. More

by Silverado22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Dec 22, 2023 -

Epic Chevrolet responded

It is important our customers feel completely confident with the customer service they receive and it made me happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 19, 2023

Nice and clean friendly workers great waiting room love the free coffee nice big tv More

by PARKERRICH77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrae Knight
Report | Print
Dec 19, 2023 -

Epic Chevrolet responded

Thank you for writing this amazing review for our team! At Epic Chevrolet, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

December 19, 2023

I take my Chevrolet equinox Lt 2014 to fix it I wait up to 3 days they couldn't find the problem. More

by farhadhamidi.af
Recommend Dealer
No
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Dec 20, 2023 -

Epic Chevrolet responded

I appreciate you taking the time to share your experience with our service department. Here at Epic Chevrolet, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 19, 2023

Everyone was very professional and patient with us! Dealership was clean , warm and inviting. I would purchase a vehicle from there again. More

by SWEETRDENHUNE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Torres, Dion Ball
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Dec 20, 2023 -

Epic Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

December 18, 2023

James in the parts department was super helpful. You guys also had parts in stock that I couldn’t find anywhere else. Will definitely come back. More

by Issaih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Parts
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Dec 19, 2023 -

Epic Chevrolet responded

Thanks for this awesome review, Issaih! We work hard to meet expectations like yours, and I am happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

December 18, 2023

Brought in my car because of a battery coolant issue. Mr. King was able to explain the process and my options very well. More

by gmhorner
Recommend Dealer
Yes
Employees Worked With
Matthew King
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Dec 19, 2023 -

Epic Chevrolet responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 18, 2023

Quick fix for a warranty covered issue: they delivered same day service I'm happy to get back on the road without a multi day wait More

by john.shaban
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Dec 19, 2023 -

Epic Chevrolet responded

I appreciate you for letting others know about your experience, John! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

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