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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,196 Reviews
Call Service Center (631) 498-8302

2,196 Reviews of Empire Toyota of Huntington - Service Center

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August 06, 2023

The service center is clean and a pleasant environment to wait for the vehicle while being serviced. More

by quadguy57
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2023 -

Empire Toyota of Huntington responded

We are so glad that our team could provide you with a 5-star service experience. It is our pleasure to assist you in any way possible. We thank you for your positive review and we hope to see you again the next time you are in need of automotive service.

August 05, 2023

Service was excellent and Mayreli was so courteous and professional. The repair work was excellent. Since l had to leave the car as the repair took longer than expected, Toyota provided me with a ride hom More

by MFAKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2023 -

Empire Toyota of Huntington responded

Thank you for your kind review! We are glad that Mayreli took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 05, 2023

Empire Toyota always provides top quality service for my cars. Their service representatives are knowledgeable and courteous. More

by rbarnett3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Providing top-notch service is so important to us, and we are glad that our efforts could consistently meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs,

August 04, 2023

Great dealer, excellent service, kelly and will are excellent service advisors, will definitely recommend to anyone with a Toyota More

by DANNCHESLOCK55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Torrens, Gracie Agosto, Leo Kwan, Justin Khan
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Aug 08, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your wonderful review and recommendation! We are thrilled that Kelly and Will could provide you with 5-star service. They will be delighted to hear of your kind words. if there is ever anything more that we may help you with, please do not hesitate to give us a call.

August 04, 2023

I spent close to $2500 dollars and then ,I was charged a service fee of $75. For my credit card! That's a PURE rip off! You guys are just jumping on the band wagon. Who carries that amount of money on the More

by DLOSTYLE1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Empire Toyota of Huntington responded

Hello, We are very sorry to hear of your disappointment with the fee's associated with your payment and we do apologize that this was not communicated to you. If you would like to discuss further, Please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.

July 31, 2023

Thank you Keith for the best customer service and quality during my car inspection and maintenance! More

by Mirna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that Keith provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 29, 2023

Mayreli is a delightful service advisor, always ready with a smile and a helping hand. More

by ronniesemmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Empire Toyota of Huntington responded

Ronnie, Thank you for leaving Mayreli this positive review! She will be honored to hear of your kind words. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!

July 26, 2023

Empire Toyota of Huntington has consistently provided excellent service. I always consult with Sunny Dalavai, the Assistant Manager at Empire Toyota Service Center. He is respectful of my time, provides More

by Seema M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your wonderful review and recommendation! It is an honor to have your confidence and loyalty and we are pleased to hear Sunny provided you with the top-notch service that you so much deserve. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. We hope to continue serving you and your automotive needs for many years to come.

July 25, 2023

the appointment time was met and the wait was minimal my service rep john was terrific More

by JPH12752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

Empire Toyota of Huntington responded

Thank you for your positive feedback! We are pleased to hear John provided you with the exceptional service that you so much deserve. We hope to continue serving you and your automotive needs for many years to come.

July 23, 2023

They try and talk you into something you don’t need like an alignment. When I know very well I don’t More

by JANDCROSSITER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Empire Toyota of Huntington responded

Hello, we are sorry to hear about your concerns with our recommendations. We just want to ensure that your car is well taken care of and in good condition. Please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.

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