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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,196 Reviews
Call Service Center (631) 498-8302

2,196 Reviews of Empire Toyota of Huntington - Service Center

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August 24, 2023

Service manager Sunny Dalavai is is very helpful and very professional, he makes sure that customers are satisfied with the service they provide, definitely we are going to recommend our friends and family m More

by Neetu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your wonderful review! Sunny will be honored to hear of your kind words and compliments as well as earning your recommendation. We are pleased to hear that his assistance was of great value to you on your recent service. Your satisfaction is our ultimate goal and we look forward to serve you, your family and friends for many years to come.

Aug 26, 2023 -

Neetu responded

Thank you so much Sunny Dalavai for the service you provided us, you made sure we are satisfied and comfortable, you are very nice and polite gentleman🙏

August 19, 2023

Dealership is as good as its employees. Sunny Dalavai was personable and knowledgeable .Great job More

by JEFFREYYARMEISCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2023 -

Empire Toyota of Huntington responded

Jeffrey, Thank you for leaving Sunny this Excellent review! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

Aug 24, 2023 -

JEFFREYYARMEISCH responded

I will be in shortly for my car 2019 Camry

August 14, 2023

Expertise- professionalism and attitude always top shelf. I’ve always enjoyed working with the team. More

by MONAHAN_P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Empire Toyota of Huntington responded

Monahan, Thank you for this wonderful review, your kind words and support. We look forward to continue serving you and your automotive needs for many years to come!

August 14, 2023

I have always been so happy with the service department on Oakwood Rd. Very efficient and super nice staff. More

by jlmagerle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Empire Toyota of Huntington responded

Thank you for always choosing our service and leaving such a positive review. We are glad to have you as a customer and we’ll do our best to continue delivering the high-quality experience you’ve come to expect. We hope to see you again when the time comes for your next service. Safe travels!

August 13, 2023

Keith was helpful and friendly. Brought my car in due to a recall notice. Waiting area is nice and spacious. The service center was quick and returned the car back in good time. Hap More

by dannygena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Empire Toyota of Huntington responded

Danny, We appreciate you taking the time to leave Keith this excellent feedback. Our goal is to provide the best possible experience for our guests, and we’re glad that we were able to meet your needs. We hope to continue serving you and your automotive needs for many years to come.

August 12, 2023

I have been to many Toyota service centers, so far this has been the worst. I found them to be rude and pushy. At the end they couldn’t find my car, More

by beverlydweinstein
Recommend Dealer
No
Employees Worked With
Sunny Dalavai
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Empire Toyota of Huntington responded

Hello Beverly, Were so sorry to hear of your disappointment with our service center. We do apologize for the treatment you received from our staff and for the lack of customer service. We would like to speak to you on your review. Please reach out to Romeo Mejia at (631) 759-9176 or at romeom@eagny.com. Thank you!

August 11, 2023

Extremely helpful staff, ensuring all my needs were met. I was helped by John D. who always stayed in touch me to let me know what was going on and was very clear in his communication throughout the few wee More

by Yasin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Empire Toyota of Huntington responded

Yasin, Thank you for taking the time to leave John this excellent feedback. We are happy to hear he provided you with A+ service that you so much deserve. Your satisfaction is our top priority, and we look forward to serving you again soon.

August 08, 2023

The service department at this dealership is exceptional. Great communication. Keith was my service advisor and he did an amazing job. More

by Laurjf40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Empire Toyota of Huntington responded

Thank you so much for taking the time to leave Keith this wonderful review! It is our pleasure to assist you in any way possible. Please don’t hesitate to let us know if we may be of further assistance to you in the future. We look forward to continue serving you and your future automotive needs.

August 07, 2023

Service was bad I was in line and they took other customers before me I waited over 1 hour More

by JOSEGR576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sunny Dalavai
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2023 -

Empire Toyota of Huntington responded

Hello Jose, Thank you for sharing your comments with us. We do apologize for the wait time that occurred during your service visit. If you would like to discuss further, please contact Romeo Mejia at (631) 759-9176 or at romeom@eagny.com and he will be glad to address your concerns directly.

August 06, 2023

Very nice clean waiting room and staff are friendly and Proffessional I always have great service More

by KIWI7237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2023 -

Empire Toyota of Huntington responded

We greatly appreciate your positive review! We are happy to hear that our team could consistently provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

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