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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,214 Reviews
Call Service Center (631) 498-8302

2,214 Reviews of Empire Toyota of Huntington - Service Center

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November 08, 2023

10k mile service. In and out in exactly 1 hour, with the time spent in a large, comfortable waiting area with access to a coffee bar. Service rep May was a pleatto dea More

by gsaunds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Empire Toyota of Huntington responded

Thank you very much for leaving May this superb review! We are thrilled to hear that May took amazing care of you and could get your automotive needs taken care of in a timely manner. We are happy to know that she was a pleasure to deal with. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Nov 09, 2023 -

gsaunds responded

Outstanding service. Well done.

November 07, 2023

Work done timely and efficiently. Why do I have to have 15 words That’s rediculous More

by cher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Empire Toyota of Huntington responded

Cher, Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and could get your automotive needs taken care of quickly and efficiently. We hope to see you again when the time comes for your next service.

November 06, 2023

Great service, professional, timely communication. Overall excellent experience. Would definitely recommend to others based on my experience. More

by JENRN0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive feedback and kind recommendation. Our team works hard to ensure every customer has a memorable experience and we look forward to the opportunity to serve you again.

November 06, 2023

My Tacoma has the frame recall. Empire Toyota reached out to me . William Bonilla handled everything flawlessly. Great experience . Ty More

by Mvanseggen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Empire Toyota of Huntington responded

We highly appreciate you taking the time to leave William this 5-star review and rating! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns

November 06, 2023

William did a great job. he kept me informed every step of the way. Hope to have him again. More

by eyashin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Empire Toyota of Huntington responded

Thank you for leaving William this excellent review! Your satisfaction is our top priority, and we look forward to serving you again soon.

November 05, 2023

The service department is always professional and ready to serve you. Sunny Dalavai did an excellent job and made my stay perfect. More

by Thelma McFarland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Empire Toyota of Huntington responded

Thelma, Thank you so much for leaving Sunny this excellent review! Our team works hard to provide the best possible experience for our customers, and we’re glad that we were able to meet your needs. We hope to continue serving you and your automotive needs for many years to come.

November 05, 2023

My representative, John was very good. Professional, courteous, and knowledgeable. The maintenance work performed was completed in a timely manner. More

by MURCLIFF7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Empire Toyota of Huntington responded

Thank you for leaving John this positive feedback! He will be proud to have earned your kind compliments, we will be sure to pass them along to him. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

November 04, 2023

Great customer service. Always have an appointment available when you call. May is fantastic. Eould def recommend Toyota to any prospective shopper More

by hildas49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Empire Toyota of Huntington responded

Hilda, Thank you for leaving Mayreli this positive feedback! Your recommendation means a lot to us, and we hope to see you again when the time comes for your next service.

November 04, 2023

She was fantastic. Everytime I bring my car in for service she is extremely helpful. Def recommend Toyota service More

by hildas49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Empire Toyota of Huntington responded

Hilda, Thank you for leaving Mayreli this positive feedback! Your recommendation means a lot to us, and we hope to see you again when the time comes for your next service.

November 03, 2023

The worst experience ever. Stay far away. Move off long island and keep running forever More

by kgoldberg88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Munoz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Velasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sunny Dalavai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Manzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
1.0
This rating includes all reviews, with more weight given to recent reviews.
KEITH P MCKENNA
1.0
This rating includes all reviews, with more weight given to recent reviews.
Janine Leuthner
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Dilauro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Empire Toyota of Huntington responded

We are truly sorry to hear about your negative experience, and we sincerely apologize for any inconvenience or frustration you may have encountered at our dealership. We take your feedback seriously, and we would appreciate the opportunity to understand the specific issues you faced and work towards resolving them. Please contact our General Manager, Stephen Torrens at (631) 498-8302 or storrens@eagny.com at your earliest convenience. Thank you and have a great day!

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