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Empire Toyota of Huntington - Service Center
Huntington Station, NY
2,149 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
2,149 Reviews of Empire Toyota of Huntington - Service Center
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January 01, 2025
Thanks Well done. Very helpful. Kept all the promises they made. Ver friendly. Great service. Very helpful. Kept all the promises they made. Ver friendly. Great service. More
by southardgroup
Verified Customer
December 30, 2024
Empire Service is big on Bait and Switch. My family members and friends have had multiple issues with your dealership; and none of us will be returning. This is less to do with the Service My family members and friends have had multiple issues with your dealership; and none of us will be returning. This is less to do with the Service Manager (John Dilauro) and more to do with your consistent, unethical business practices. As an example, I came in for an oil change. I believe John told me it would be $129. I then presented a coupon I received from you for $44. Well, that was complete xx. That is not for Synthetic Oil. However, John was able to then reduce the $129 to $88 or so. Again, bait and switch. I needed a new battery too. It started out at $289 or so. However, with some push back, some how it dropped to $249. Then Omar calls me while I am sitting there at 7:45am and pretends he does not know I am there. He of course wants me to upgrade my vehicle. Well, he caught an earful. When I got home and mentioned the "Omar call" to my wife, she said the exact same thing happened to her while she was there. In any case, Omar said he would call me back on Saturday afternoon. Well of course, that did not happen. That is fine. My family and friends are completely done with Empire and will go out of our way to steer people to Smithtown Toyota. Smithtown's prices are better and we never experience the xx we have with Empire. Your company is a poor representative of the Toyota name. More
by Alan.Lurie
Employees Worked With
December 22, 2024
expensive repairs but done right. .... Janine was thorough and took the time to explain what was needed. .... Janine was thorough and took the time to explain what was needed. More
by eyashin
Employees Worked With
December 19, 2024
very bad exprience I did explain in my previous request. if you are interested further opinion some one call me. if you are interested further opinion some one call me. More
by dawoodanddawood
December 01, 2024
Great service and communication . Will Definitely go back . The whole dealership Was very attentive and perfect Will Definitely go back . The whole dealership Was very attentive and perfect More
by Superkaps
November 28, 2024
Sunny Dalavai has been helping me consistently over every visit for my service needs on my Toyotas , he is guiding me in correct direction each time and takes care of my service needs. He discusses the probl visit for my service needs on my Toyotas , he is guiding me in correct direction each time and takes care of my service needs. He discusses the problems with my car usually also involving the technicians who are also very professional and competent. More
by JEDITIN
Employees Worked With
November 26, 2024
Attentive and timely service. All issues were addressed and explained. Very pleased with overall experience. All issues were addressed and explained. Very pleased with overall experience. More
by SOOBEAUTIFUL512
Employees Worked With
November 25, 2024
Michelle is great and what she doing, she is the best in Toyota Service @ Huntington Toyota Service @ Huntington More
by Chelesergio
Employees Worked With
