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Empire Subaru of Huntington

Huntington, NY

4.5
690 Reviews

1767 E Jericho Turnpike

Huntington, NY

11743

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690 Reviews of Empire Subaru of Huntington

October 25, 2021

Very disappointed with how the sales rep treated me. They gave me false information that Vinny Rizzo retired. He is not retired he is working at hasset subaru in Wantagh NY!! I will gladly be bringing my bus More

by tara32
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Spira
Oct 27, 2021 -

Empire Subaru of Huntington responded

Hello, We are very sorry to hear that you are not happy with your sales visit at our dealership. We do apologize for any miscommunication. Pease feel free to reach out to discuss your concerns. Best Regards, Chris Pompeo General Manager 631-499-6777

October 20, 2021

Richard was very helpful and the process was smooth. His kind and the upbeat attitude was truly appreciated. More

by Dorene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 20, 2021 -

Empire Subaru of Huntington responded

Dorene, We are so glad that Richard could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-star review! He will be honored to hear of your very kind words. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Richard and the team may help you with.

October 20, 2021

Efficient / No mistakes / polite / on time / made positive suggestions on service / the price was right More

by laborant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Merola, Chris Pompeo, Dillon Graham, Chris Higgison, Rob Lomenzo, Danny Penna, Chris Spira, Bill Mackay, Ryan Kopping
Oct 21, 2021 -

Empire Subaru of Huntington responded

Thank you so much for your 5-star review! Providing quality and efficient service is always our goal, and we are pleased that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 18, 2021

The staff were amazing! Super helpful and super quick! They were able to help me get the perfect car! More

by Mel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Lambros, Chris Pompeo, Ryan Kopping
Oct 19, 2021 -

Empire Subaru of Huntington responded

Mel, Thank you so much for your wonderful review! We are so glad that our team could provide you with a smooth and remarkable experience! It is our pleasure to assist you in any way possible. We wish you congratulations on your new vehicle- on behalf of the entire team! Safe travels!

October 18, 2021

Very nice and caring. Took me without a appointment. Rick said it would be a hour and it wss More

by Poki57
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Oct 19, 2021 -

Empire Subaru of Huntington responded

Thank you for your 5-star review! We are so glad that Rick and the team could accommodate you and get your automotive needs taken care of! It is our pleasure to serve you. We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service!

October 17, 2021

Everyone from sales to service is courteous, knowledgeable and friendly. Rich Carletta and Anna were very helpful during my recent visit. More

by Bdteach2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Carletta and Anna
Oct 18, 2021 -

Empire Subaru of Huntington responded

Thank you so much for your excellent review! We are delighted that Rich and Anna provided you with top-notch service during your recent visit! It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs! Safe travels!

October 15, 2021

Super Responsive to Questions and concerns to my questions. Highly recommended and They offered me the best Deal. Thanks More

by ssdawgs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pompeo, Chris Higgison, Chris Spira
Oct 15, 2021 -

ssdawgs responded

Thanks

Oct 15, 2021 -

Empire Subaru of Huntington responded

Thank you for your wonderful review! We are so glad that our team could provide you with great care throughout your visit. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!If there is ever anything more that we may help you with, please do not hesitate to give us a call!

October 15, 2021

At first I had a few issues but after speaking with Chris the manager we were able to resolve them and I feel both myself & the dealership are happy. Dillion & Joe werer great to deal with & I left in a few More

by Jrfew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Graham
Oct 17, 2021 -

Empire Subaru of Huntington responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive sales experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to Business Development Manager, Lisa Sessa at 855-943-6535 or at lsessa@eagny.com. We look forward to hearing from you. Thank you.

October 15, 2021

Rich C was amazing! Staff from top to bottom is always top notch. Thank you! More

by scottjnitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich C. (Service Dept.)
Oct 15, 2021 -

Empire Subaru of Huntington responded

Scott, We are delighted that Rich could be of assistance to you during your recent visit, and we greatly appreciate you taking the time to leave him this 5-star review! It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service!

October 11, 2021

Harris was great in helping purchasing my Wrx. Lea the finance manager was also very pleasant. More

by ddrosco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fati s harris
Oct 11, 2021 -

Empire Subaru of Huntington responded

Thank you so much for your wonderful review! We are so glad that Fati and the team could provide you with the 5-star service that you deserve! It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

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