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Empire Nissan of Hillside

Hillside, NJ

4.4
4,694 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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56 US-22

Hillside, NJ

07205

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Showing 4,694 reviews

July 23, 2024

Been family since 4 rogues ago. N Joe Lopez apparently is the individual who seals the deals. Was very rude stood up n said to me ARE YOU GOING TO PAY MY MORTGAGE?! AFTER THE SALESM More

by DIANACAPELA70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jethro Altenor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Empire Nissan of Hillside responded

Hello Diana, Thank you for your review. We are disappointed to hear of the negative experience you encountered with our Sales Department and we would like the opportunity to learn more about your review. Please contact our General Sales Manager, James Cavallaro, at (973) 969-3384 or at jcavallaro@eagny.com at your earliest convenience.

July 23, 2024

Great experience! Everyone was super helpful, the process was smooth, and the gentlemen I worked with were honest and on the up and up. I drove away in my new car, h More

by MVFANTAUZZI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Cortez
Jul 26, 2024 -

Empire Nissan of Hillside responded

Thank you for your positive review! We are so glad that Tom and Anthony took great care of you and made your experience with us both smooth and successful. Your satisfaction means so much to us. On behalf of the entire team- we warmly congratulate you on your new vehicle!

July 23, 2024

Did not like going from one person to another. ..too many cooks...Edward was sincere and honest...others not so much More

by jimmycutrone248
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Jr Nwaigwe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Empire Nissan of Hillside responded

Thank you for your time and feedback. We are sorry to hear that you were not completely satisfied with your visit. Our guests' satisfaction is our utmost priority here at Empire Nissan of Hillside. If you would like to discuss your concerns further, please contact our General Sales Manager, James Cavallaro, at (973) 969-3384 or at jcavallaro@eagny.com.

July 22, 2024

Excellent service and wait time. Staff was very professional and gave update on my vechicle More

by RHO00STIN069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Empire Nissan of Hillside responded

Providing excellent and quality service is so important to us here at Empire Nissan of Hillside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very professional and gave you updates on your vehicle. We wish you safe travels until we meet again.

July 21, 2024

My experience with Nissan Empire was pleasant. Everything was explained to me up front, there was hidden agenda. I would be happy to do it all over again if I had to. More

by jeanrenelestime1213
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herold Pierre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jethro Altenor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Empire Nissan of Hillside responded

Thank you for taking the time to rate our dealership. We are glad that our team provided you with a top-notch and informative experience. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 21, 2024

Great services from pre sale to closing the deal. Listen to my requirements and was not pushy. Strongly recommend working with Nick More

by emmanuel.siegel
Recommend Dealer
Yes
Employees Worked With
Anthony Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Jul 23, 2024 -

Empire Nissan of Hillside responded

Emmanuel, Thank you for sharing your positive experience with us. Our guests' satisfaction is our utmost priority, and we are glad that Nick took great care of you. He will be delighted to have earned your kind recommendation. On behalf of the entire team- we warmly congratulate you on your new vehicle!

July 21, 2024

I love the service I received. Everyone is friendly knowledgeable. Mr. Jethro Altenor explained everything to me where I understood what I had to do to which from leasing to buyi More

by MHE000ETTA71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jethro Altenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Empire Nissan of Hillside responded

Thank you for your kind review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Jethro kept you well informed throughout the process. We wish you safe travels and we hope for an opportunity to work with you again!

July 20, 2024

Very professional, informative, quick and i love the text service. Mr. Groomes is the best !!! More

by jeffreyhighsmith44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Empire Nissan of Hillside responded

Jeffrey, Thank you for your positive review! We are glad that Isaiah took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

July 19, 2024

The sales person Mike was very nice. He wasn’t pushy or overbearing like most sales people are. He was knowledgeable about the vehicles they had in inventory. Overall everyone we encount More

by KROYAL127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Jul 19, 2024 -

Empire Nissan of Hillside responded

Thank you for your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Mike took great care of you. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

July 19, 2024

Cairo was friendly, straightforward , knowledgeable, and helpful. The dealership was comfortable and professional. I'd recommend it to my friends. More

by mjbusler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cairo Lopez
Jul 23, 2024 -

Empire Nissan of Hillside responded

Thank you for your positive review and recommendation! We are happy to hear that Cairo was both kind and helpful. We wish you safe travels! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

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