I wouldn't recommend my enemy to purchase from here. Go elsewhere I promise you. How do you call a customer all day for them to come and they have new car specials to get to the dealership and they tell me they called me by mistake. They to busy flirting with the girl employees but then claim they dont work there. Absolute Garbage Service....

In 29 years of buying and leasing vehicles, this was by far the worst experience I've had. I met with the sales manager, Mr. Pierre, to purchase a new car for my daughters. After writing down my budget and agreeing to a price on my trade and the car, he came back out with a completely different sales agreement. He was trying to charge me the full asking price for a Nissan Versa, had all these additional charges, and even though he knew I was paying cash, wrote in big letters across the page FINANCE ONLY! Then he had the nerve to say that when we shook hands, we never agreed on a price. I would buy a car from satan before him.

Everything was great, I forget the man's name I sat with first when I got there he said he was the manager. I then sat with Jethro Altenor he closed the deal with me and helped me find a better insurance company. When I say he went above and beyond, I left happy. As I drive the vehicle more, I'm starting to enjoy it more. Thank you Empire of Nissan Team. Thank you Jethro Altenor.

If I could give this dealership zero stars I would. I bought a I bought an Audi Q7 a little over a month ago from the dealer. Before going there I am thankful i took screenshots of the price on Cargurus as well as the dealer fees on CarGurus. I’m glad I did because they tried to hit me with thousands of dollars of extra “dealer fees” as well as an increased price on the car. We got up to leave and they back peddled and decided now they would honor the listed price. We purchased the car. Car was completely empty of gas and we had to go right back to have them fill it up. Again in our contract. Additionally In our contract, they were supposed to detail the car (it had scratches) as well as supply rubber floor mats. After a month of calling the dealership 100+ times it was clear that they were not going to honor this promise. They also had the nerve to charge me to overnight my license plates when it was clear that they weren’t going to make good on detailing the car and other things promised. They said this was a charge from DMV, but never provided that receipt and only provided receipt of them, charging me the money. They wasted my time and were incredibly unprofessional and dishonest to both me and my husband. I’ve reported them to the Better Business Bureau and we strongly advise you to never buy a car from this place. Beyond horrible customer service. It’s very clear they only want your sale and they provide no assistance after. Two of the four tires were so badly worn the car would not pass inspection. One was ripped and the other one had been plugged and had a slow leak. They are run flat tires and are not supposed to be plugged. The dealer would do nothing about that as well. Stay away!

The sales team made the process simple and easy. Thank you Paco & Austin for getting it done!

I have been coming to Empire Nissan of Hillside since 1999. I always get great service. During this service I got an oil change and I needed new tires that were not in stock at this location. Smithy ordered the tires and recommended I go home instead of waiting and provided car service to take me home. The next day car service was provided to bring me back to pick up my car. I really appreciated that so I didn't have to wait all day. When getting report from 25 point service Smithy was kind enough to going over something I didn't understand.