Isaiah Groomes
Isaiah Groomes at Empire Nissan of Hillside
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Isaiah Groomes

Service Advisor

Empire Nissan of Hillside

56 U.S. 22
Hillside, NJ 07205

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4.6
362 Reviews

Isaiah loves taking care of customer's and their cars! His day off is Friday.

Dealership Experience

7 yrs, 4 mos

Specialties & Trainings

Nissan Certified Service Advisor

4.6

362 Reviews

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362 Reviews of Isaiah Groomes

June 02, 2024

Dealership Rating
Employee Rating

My experience was positive. They met my expectations, and I would recommend them to others. The quality of work, customer service, and overall experience were particularly impre More

by NAJIMCCLARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Sasha Ordonez

June 01, 2024

Dealership Rating
Employee Rating

I was satisfied with the service provided staff is extremely helpful and this wasn’t my first time More

by KKMILLION2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Sasha Ordonez

June 01, 2024

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Treat you very well and very professional I have been dealing with them for at least 10 years. More

by ABDURRAHIM59
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Jr Nwaigwe

May 30, 2024

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So far i am not impressed with this dealership service department. I have had to go back three times so far just to get my steering wheel straight after a wheel alignment and for my car to track straight. More

by Alex
Service Price Transparency
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Recommend Dealer
No
Jun 02, 2024

Empire Nissan of Hillside responded

Hi Alex, we strive for 100% satisfaction, and we regret to find out that this was not the case. We do apologize that your issues have not been resolved. Please contact our Service Manager, Jose Landaverde at (973)969-3384 or at jlandaverde@eagny.com

May 29, 2024

Dealership Rating
Employee Rating

Goodmorning Nissan, Thank you for all that you do by educating me while assisting with the maintenance of my 2022 Nissan Rogue. I am very pleased, so please that I now tell my friends to take their nam More

by KERR0402
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paco

May 29, 2024

Empire Nissan of Hillside responded

Thank you for taking the time to leave us this wonderful review! We are happy to hear that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your Nissan's needs in any way possible. We wish you safe travels! Please do not hesitate to give us a call if we may ever be of further assistance to you.

May 29, 2024

Dealership Rating
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The service is great the company takes the time too listen and address what ever issues the customer is experiencing More

by Krush768
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: The technicians that worked on the vehicle

May 30, 2024

Empire Nissan of Hillside responded

Thank you for taking the time to leave us this positive review! We are glad that our team provided you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 28, 2024

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Employee Rating

I really appreciate Isaiah help and taking the time out to explain everything to me ..when they are working on my car More

by MS.GRANNY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 28, 2024

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us. Offering thorough and efficient service is so important to us, and we are glad that Isaiah provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs!

May 27, 2024

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Employee Rating

They was quick with the car, but we went. The problem with. And I appreciate that. More

by SUNLIGHTLOW1925
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kanaan El Helou

May 28, 2024

Empire Nissan of Hillside responded

Thank you for your positive review! We are happy to hear that our team provided you with quality and efficient service. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Safe travels.

May 26, 2024

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Employee Rating

Service was great, everyone is friendly and takes care of vehicle needs when I need them More

by DrayaJaramaillo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 28, 2024

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us! We are glad that our team was both kind and helpful throughout your visit. We hope that you continue to choose us for all of your future automotive needs!

May 23, 2024

Dealership Rating
Employee Rating

I was very pleased with the service at Hillside Nissan. They were thorough and very pleasant . After servicing the car they checked everything and got all green lights. I would definitely return there f More

by kplarocca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Sasha Ordonez , Sasha Ordonez

May 23, 2024

Empire Nissan of Hillside responded

Thank you for taking the time to leave us this excellent review! We are glad that our team got your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

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