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Empire Nissan of Hillside

Hillside, NJ

4.4
4,695 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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56 US-22

Hillside, NJ

07205

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Showing 4,695 reviews

August 14, 2024

Christopher was very nice and helpful. Chris was in charge of my car and he kept in contact with me very well. More

by R1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Aug 15, 2024 -

Empire Nissan of Hillside responded

Thank you for leaving Christopher this excellent review! We are happy to hear that he was both kind and helpful throughout your service visit. Your safety and satisfaction are our utmost priorities. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

August 13, 2024

I feel asthough business friends that we are now family. We always greet each other respectivly and family like. I love you Cassie More

by KERR0402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kanaan El Helou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paco and Jay, Rich Padilla, Maria Navarro
Aug 15, 2024 -

Empire Nissan of Hillside responded

Cassie, We appreciate your kind review! Providing 5-star service is always our goal, and we are glad that our efforts met your satisfaction. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels!

August 12, 2024

Great service, car got service within 30 minutes, Christopher in the service department was great More

by KHADIJAHROGERS36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Empire Nissan of Hillside responded

We are so glad that Christopher and the team got your automotive needs efficiently taken care of. It is our pleasure to serve you. Thank you and safe travels!

August 12, 2024

Chris did not make me wait wrote me up right away and keep me inform till i left service More

by CARREONRYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Even the svc manager introduce himself to me
Aug 15, 2024 -

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us! We are glad that Chris took great care of you and kept you well informed throughout the process. We hope to see you again the next time you are in need of automotive service!

August 12, 2024

You crashed my car that was paid off then charge me 16,000 for another. Worst place ever. Will never go back. More

by JIMMYQ83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Granados
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Empire Nissan of Hillside responded

Hello Jimmy, Were very sorry to hear of your concerns. If you would like to discuss further, please contact the General Sales Manager, James Cavallaro, at (973)969-3384 or at jcavallaro@eagny.com

August 12, 2024

Very pleasant professional service. My car Issue was worked on in a timely manner. I will continue to use this repair site for future car repairs. More

by MERRITT000N38490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha, Ordonez
Aug 15, 2024 -

Empire Nissan of Hillside responded

Thank you for your positive review! We are glad that our team provided you with a smooth and efficient experience. It is our pleasure to serve you, and we look forward to continue providing you and your vehicle with our best care in your visits to come.

August 10, 2024

Christopher was fantastic. He took great care of me. I’ll be coming back to Empire for more service. More

by NC9290
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us! We are glad that Christopher provided you with top-notch service. We wish you safe travels and we look forward to continue providing you with our best care in your visits to come!

August 10, 2024

I brought my car in for an ac problem. A diagnostic was done. And showed there was a leak with ac. Which would could $500 plus so I agreed. However after that was done they figured I need More

by chava0805
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sasha Ordonez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Empire Nissan of Hillside responded

Hello, Thank you for sharing your service experience with us. We are very sorry to hear of your disappointment with the cost of the repairs. If you would like to discuss further, please contact our Service Manager, Jose Landaverde, at (973)969-3384 or at jlandaverde@eagny.com. Thank you!

August 08, 2024

Efficient with getting my service completed in a timely fashion. Courteous n very helpful. Thank you More

by JPETWAY69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Empire Nissan of Hillside responded

Thank you for your wonderful review! We are glad that our team got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Safe travels!

August 07, 2024

Always professional! Easy to schedule. Service is timely and service reps are accurate. Only area that needs improvement is the waiting room and the coffee station. More

by FAMILYCUPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Empire Nissan of Hillside responded

Thank you for your time and feedback. We are glad to hear that our team provided you with quality and efficient service. We hope that you continue to choose us for all of your future automotive needs!

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