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Empire Nissan of Hillside

Hillside, NJ

Overview
Employees
Reviews
Vehicles
4.4
4,695 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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56 US-22

Hillside, NJ

07205

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Showing 4,695 reviews

September 02, 2024

The worker bent my rim and hubcap doesn't fit properly got to buy a new rim not happy More

by darlenegibbs1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
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Sep 11, 2024 -

Empire Nissan of Hillside responded

Hello, Thank you for sharing your comments with us. We are very sorry to hear that you didn't have a positive experience with us. If you would like to discuss further, please reach out to our Service Manager, Jose Landaverde, at (973)969-3384 or at jlandaverde@eagny.com

September 02, 2024

Good service they took my issue very seriously and made the best happen with what they had More

by edwinmb13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Empire Nissan of Hillside responded

Edwin, Providing quality and efficient service is so important to us here at Empire Nissan of Hillside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they took your issue very seriously and made the best happen with what they had. Please drive safely until we meet again!

September 02, 2024

Very informative and care about the customers. I am very satisfied with the business I received. That’s why I have been with Rt 22 / Empire Nissan for a very long time. More

by KMARTIN1921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Empire Nissan of Hillside responded

We are grateful for you leaving us this flawless review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they were very informative. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.

September 02, 2024

Very helpful! Everyone was considerate and kind. They took care of my needs from I got here. More

by Jossy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jethro Altenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Empire Nissan of Hillside responded

Jossy, Thank you for leaving us this terrific review! We are glad to hear that our team took stellar care of you and your automotive needs. We are happy to know that they were very helpful, considerate and kind. Please do not hesitate to let us know how we may be of further service to you.

September 02, 2024

They were polite and treated me with respect. Process to get a lease only took a few hours. More

by Lease2024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herold Pierre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Amorin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Empire Nissan of Hillside responded

We are grateful for you leaving us this stunning review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top tier service. We are pleased to know that they were polite and treated you with respect. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Empire Nissan of Hillside team!

September 01, 2024

Excellent experience with Steven Vasquez. I will give him 10 out of 10 for his excellent service. More

by Blessing Nnamani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herold Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Jr Nwaigwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Vasquez
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Sep 04, 2024 -

Empire Nissan of Hillside responded

Providing excellent service is so important to us here at Empire Nissan of Hillside and we are glad that Steven's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he made your experience excellent. Please drive safely until we meet again. Congratulations on your new vehicle- behalf of the entire team!

September 01, 2024

Great experience Jay was the best bringing me into buy my second suv from him More

by PVRANDOLPH
Recommend Dealer
Yes
Employees Worked With
Jay Lopez the best
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Sep 04, 2024 -

Empire Nissan of Hillside responded

We greatly appreciate you for leaving Jay this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Jay could provide you with top notch service. We are delighted to know that he was the best and made your experience great. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Nissan of Hillside team!

September 01, 2024

I love this dealership, the customer service is amazing! I've been going to this dealership for over 5 yrs More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Empire Nissan of Hillside responded

Dee, Thank you for leaving us this incredible review! We are glad to hear that our team took top tier care of you and your automotive needs. We are happy to know that they provided you with amazing service. Please do not hesitate to let us know how we may be of further service to you.

August 31, 2024

The service center was very professional. It was nice that they offered food for customers who were waiting for their cars to finish being serviced. More

by J_BRIGHT77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

August 30, 2024

Very organized, great and prompt service. Service advisor was very helpful and friendly. Nice reception at front door. More

by petiotejj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Empire Nissan of Hillside responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

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