Empire Nissan of Hillside

This is the most deceiving dealership I’ve ever been to, from the sale representatives to the finance department.Worse place to get a car From. I got a car about 4 months ago the buying process was filled w from the sale representatives to the finance department.Worse place to get a car From. I got a car about 4 months ago the buying process was filled with lies fraud and I was overcharged for a vehicle. A USED Nissan 2020 that was worth 14-17k I was charged almost 32K for.I was charged for a 500 down payment by Harold before I was even told about the total cost of the vehicle, when I got in to the finance office and the Rep Austin told me the total of the cost was almost 32k I immediately told him I was uncomfortable with that price and that I was never told that from the beginning I was told it’s be much less. I explained to the finance person if I could come back and sleep on it and he basically told me it was too late that I had to sign because everything was put into the system and I was already approved for the vehicle so there was no going back. Me being naive and unaware that what he was saying was a complete xxxxxxxx I signed a paper I did not agree with. After I went home and told my friends about the buying and the conversation I had with the finance person they told me it was a complete lie that I had the choice to back out that I did not have to sign, when I was told numerous times I had no choice and that I had to sign. This place is full of liars and people who like to prey on first time buyers or people who aren’t as aware of their buying rights. 4 months into me having the vehicle the vehicle stopped working. They sold me a overprice garbage car. They fixed it and I tried to give it return it and be completely done with Nissan with they refused and said my vehicle was only with 14k. So a vehicle I that I am now in debt for with over 28k that I only bought 4 months ago is only worth 14k. They overcharged me 14k extra a on USED messed up vehicle. NEVER BUY FROM NISSAN. Especially if your a female or first time buyer or any of the following it’s a HORRIBLE Dealership!!! -0 out if 10 rating. More

Fixed the problem on a Saturday which was a lifesaver not to have the car tied up for a long time to have the car tied up for a long time More

The buying experience was very pleasant and awesome. Everyone was helpful. Will highly recommend Rte. 22 Nissan. Everyone was helpful. Will highly recommend Rte. 22 Nissan. More

Sasha was great a very helpful and I recommend Nissan the best experience I had best experience I had More

Repair pricing are over priced compared to other mechanics that quoted prices for the same repair. Nothing was explained I was told this is what’s wrong with my vehicle and this is how much it costs mechanics that quoted prices for the same repair. Nothing was explained I was told this is what’s wrong with my vehicle and this is how much it costs to fix it. No breakdown of costs of parts labor or anything was given to me. I had to ask how much the the part was. More

Lovit nice price love nissan cars the best I ever had nex time nissan again time nissan again More

Chriss and the team of workers did a good job thank you guys . And have a good day guys . And have a good day More

I James Cavallaro was NOT my sales person . ....it was Aiden A. Williams she was professional....she understood what I wanted .she worked with me ....I would recommend Aiden ....to my family a ....it was Aiden A. Williams she was professional....she understood what I wanted .she worked with me ....I would recommend Aiden ....to my family and friends.....Thank you Aiden ....she is a blessing ....and thank you Tom. Appreciate the both of you...... More

I enjoyed my service and resolution s presented to me. Thank you for your professional service Thank you for your professional service More

Route 22 Nissan the atmosphere is very relaxing and the sales people are always ready to assist you with whatever problem you have with your car. sales people are always ready to assist you with whatever problem you have with your car. More