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Empire Nissan of Hillside

Hillside, NJ

4.4
4,694 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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56 US-22

Hillside, NJ

07205

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Showing 4,694 reviews

May 30, 2024

Empire Nissan really took care of the needs of my family. Johnathan Marte and Joe were phenomenal in assisting us and brought the besst deal possible for us. Johnathan was well knowledgeable of the vehicle f More

by joshcraz24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Marte and Joe
May 30, 2024 -

Empire Nissan of Hillside responded

Josh, We appreciate your kind review and recommendation! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Jonathan, Joe, and the team took great care of you and met your automotive needs. We warmly congratulate you and your family on your new vehicle- on behalf of the entire team! Safe travels.

May 30, 2024

So far i am not impressed with this dealership service department. I have had to go back three times so far just to get my steering wheel straight after a wheel alignment and for my car to track straight. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah Groomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Empire Nissan of Hillside responded

Hi Alex, we strive for 100% satisfaction, and we regret to find out that this was not the case. We do apologize that your issues have not been resolved. Please contact our Service Manager, Jose Landaverde at (973)969-3384 or at jlandaverde@eagny.com

May 30, 2024

They are knowledgeable and expedite in their services. And also clean and comfortable waiting area More

by OBINNAKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Empire Nissan of Hillside responded

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that our efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service. Take care!

May 29, 2024

The employees are friendly. The service is great. The work flow is organized and timely. More

by AMOSOCHOLA30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Empire Nissan of Hillside responded

We appreciate your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less during your recent visit. We hope to see you again the next time you are in need of automotive service!

May 29, 2024

They were easy to deal with Mike and jai were the best definitely will recommend More

by JSCARILLO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DelaCruz
May 30, 2024 -

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us! We are glad that our team took great care of you and we are honored to have earned your kind recommendation. We hope for an opportunity to work with you again!

May 29, 2024

Goodmorning Nissan, Thank you for all that you do by educating me while assisting with the maintenance of my 2022 Nissan Rogue. I am very pleased, so please that I now tell my friends to take their nam More

by KERR0402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paco
May 29, 2024 -

Empire Nissan of Hillside responded

Thank you for taking the time to leave us this wonderful review! We are happy to hear that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your Nissan's needs in any way possible. We wish you safe travels! Please do not hesitate to give us a call if we may ever be of further assistance to you.

May 29, 2024

The service is great the company takes the time too listen and address what ever issues the customer is experiencing More

by Krush768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technicians that worked on the vehicle
May 30, 2024 -

Empire Nissan of Hillside responded

Thank you for taking the time to leave us this positive review! We are glad that our team provided you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 28, 2024

Excellent customer service. I personally appreciate Jethro Altenor for his excellent support. Also, I had a very pleasant experience with the Finance manager who helped to comp More

by SUNILAKURATI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jethro Altenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Empire Nissan of Hillside responded

Thank you for sharing your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Jethro and the team provided you with 5-star service. We wish you safe travels and we hope for an opportunity to work with you again!

May 28, 2024

Great service. The whole experience was professional, courteous and our salesman tried his best to get us in our new car quickly. More

by mbparent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
May 28, 2024 -

Empire Nissan of Hillside responded

Congratulations on your new vehicle! We are honored to have had the opportunity to work with you, and we are glad that our team took great care of you and made your experience with us worthwhile. It is our pleasure to serve you. Thank you and safe travels!

May 27, 2024

They was quick with the car, but we went. The problem with. And I appreciate that. More

by SUNLIGHTLOW1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kanaan El Helou
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Empire Nissan of Hillside responded

Thank you for your positive review! We are happy to hear that our team provided you with quality and efficient service. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Safe travels.

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