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Empire Nissan of Hillside

Hillside, NJ

4.4
4,696 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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56 US-22

Hillside, NJ

07205

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Showing 4,696 reviews

July 05, 2024

They really help you and entertained whatever you need as long as you are on time and you schedule appointments online. More

by MARYJOYCEB20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herold Pierre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Empire Nissan of Hillside responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 04, 2024

Ms. Ordonez is knowledgeable of what of the job that she is doing. She has good customer relationships. More

by SERGENOEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Empire Nissan of Hillside responded

We are delighted that Sasha provided you with the A+ service that you deserve. Sasha will be honored to hear of your kind words. We thank you for your positive review and we hope to see you again the next time you are in need of automotive service.

July 04, 2024

The gentleman checking me in was courteous & the service associate was very helpful in explaining my options. More

by SA0RINGTON21008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us. Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

July 04, 2024

My car feel the same way I feel like they mess up my alignment my car was running perfectly fine until I went to get an oil change then they rotate my tires ever since then the car been running shaky More

by dadon9029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dnt know
Jul 12, 2024 -

Empire Nissan of Hillside responded

Hello, We are very sorry to hear of your review. We would like to discuss your concerns with you. Please reach out to our Service Manager, Jose Landaverde at (973)969-3384 or at jlandaverde@eagny.com. Thank you!

July 03, 2024

We’ll job and appreciate, keep up the good job. I want to express my sincere gratitude for you hard work. More

by MUJC310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Empire Nissan of Hillside responded

Thank you for your 5-star rating! We are happy to hear that our team provided you with top-notch service throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

July 02, 2024

Nice people. .very respectful..they took time.to answer all my questions..I am very satisfied More

by ILUNGA
Recommend Dealer
Yes
Employees Worked With
Jethro Altenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Empire Nissan of Hillside responded

Thank you for your positive review! Your satisfaction means so much to us and we are so glad that our team took great care of you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 01, 2024

The salesman gave me the best information about car,financial and really friendly attentions to my More

by TIOHANDO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Empire Nissan of Hillside responded

Tiohando, congratulations on your new Nissan from Empire! We are truly grateful to know our team provided you satisfactory attention to your needs. Please enjoy your new car until your first auto service!

July 01, 2024

They did not follow up with me after calling once. I am really disappointed by the service. The battery is not 220 miles, also salesman did not give me honest information More

by Usamarazzaq1033
Recommend Dealer
No
Employees Worked With
Sergio
Jul 12, 2024 -

Empire Nissan of Hillside responded

Hello, Thank you for your feedback. We are very sorry to hear of your disappointment with our Service Department. We would like to discuss your concerns with you. Please reach out to our Service Manager, Jose Landaverde at (973)969-3384 or at jlandaverde@eagny.com. Thank you!

June 30, 2024

PROFESSIONAL ORGANIZATION FROM START TO FINISH FASTEST PURCHASE IN MY 25 YEARS OF BUYING CARS More

by MARTINO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rider
Jul 01, 2024 -

Empire Nissan of Hillside responded

Thank you for your 5-star rating! We are honored to have had the opportunity to work with you, and we are thrilled that our team provided you with a smooth, top-notch experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

June 29, 2024

Empire Nissan of Hillside Service department is very good. They were very helpful and efficient with the service of my vehicle More

by WILLIE19862012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DelaCruz
Jul 01, 2024 -

Empire Nissan of Hillside responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service!

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