Empire Nissan of Hillside

The wait for the part was long, but Isaiah went beyond and above to make sure the issue was resolved in a timely manner. He was very helpful and attemptive to my car issue. Cudos to him. Hard to find pe and above to make sure the issue was resolved in a timely manner. He was very helpful and attemptive to my car issue. Cudos to him. Hard to find people like this these days. Thank you!! More

Good service. They took the time to check my car very good. The car felt like it was not running good They took the time to check my car very good. The car felt like it was not running good More

This dealership has poor attitude, lazy, non customer friendly, and not a good environment, etc friendly, and not a good environment, etc More

Great Customer Service, I was serviced by Evelyn and she was very helpful and very polite! Would definitely recommend to go to her!! was very helpful and very polite! Would definitely recommend to go to her!! More

From the time we pulled into the dealership until the time we left with our new Pathfinder, Aiden was there to help us along to find the deal that best fit us and our family. Harold was very honest and f time we left with our new Pathfinder, Aiden was there to help us along to find the deal that best fit us and our family. Harold was very honest and forthcoming in bringing us all of the information we needed in making this important decision and I want to thank them both for a seamless experience. More

We had a great experience with everyone at Empire Nissan. Mike was very helpful and patient with meeting out needs Mike was very helpful and patient with meeting out needs More

We received excellent service from start to finish. Thanks Isaiah, and thanks to the staff at Empire Nissan. Thanks Isaiah, and thanks to the staff at Empire Nissan. More

Great experience at empire Nissan Mike was very helpful and made my experience pleasant and didn’t waste anytime and made my experience pleasant and didn’t waste anytime More

The sales representative was very nice on the phone and helped me a lot, but the issue is still not resolved. I don't think it's the RT 22 Nissan fault; it's the Nissan car (Sentra 2021 Model) that keeps helped me a lot, but the issue is still not resolved. I don't think it's the RT 22 Nissan fault; it's the Nissan car (Sentra 2021 Model) that keeps having problems within three years of purchase. People warned me not to buy Nissan cars, but in the past, I had a Nissan and never had any issues. Six months after buying the car, I had a major issue with the steering wheel. After numerous calls to Nissan customer service, they replaced the entire steering wheel and related parts. Then, my car battery died in two years, even though most car batteries last at least three years. The remote start also stopped working three months after purchase. Currently, my car is making a knocking sound or metal hitting sound when changing gears and making noise when turning and going through potholes. I already raised this concern with the service department, and they told me I needed to change the brake rotor, which I did for $1040, but the issue is still not resolved. I believe it's not a service issue but a problem with Nissan's manufacturing quality. It seems like they are making cars out of cardboard. More

Evelyn was amazing advisor. My first time at this dealership and it was a very good experience I will keep coming here to see Evelyn carrasco My first time at this dealership and it was a very good experience I will keep coming here to see Evelyn carrasco More