Empire Nissan of Bay Ridge

My sales girl rocks.. Denisse was friendly and courteous. She had knowledge and took interest into my wants, thoughts all while being considerate of my time. She made thi Denisse was friendly and courteous. She had knowledge and took interest into my wants, thoughts all while being considerate of my time. She made this experience flow nicely for me. Everything that was explained to me from the beginning has so far been accurate regarding the one price best price. More

You couldn't ask for a better guy My dad decided to buy me a car for my birthday. My birthday is in October. For years he keep thinking its in September, mixing my birthday up with my My dad decided to buy me a car for my birthday. My birthday is in October. For years he keep thinking its in September, mixing my birthday up with my son. That's all irrelevant when your getting a free car. I came their for the Chevrolet Cruz but once at discovery that there would be no way my tall basketball playing son could fit, and saw how my dad was eye balling the nissan Altima, I pounced. My dad felt it was more than what he wanted to pay but with the great help of Steve Woodhouse, we were able to change his mind, ALOT. My dad was throwing a lot of road blocks but Steve in his expertise and convincing charm, a lil nudging from me and I finally got my car. Steve was extremely patient through the daddy ordeal. He sat me and my dad down and explained everything to us in detail. Even when my dad asked questions that didn't have anything to do with us, and which was annoying to me, Steve explained everything the best he could and didn't give off any body language or attitude that he was disturbed. Only I was by my dad. A week later when I had questions I came back to the dealership and Steve dropped everything he was doing and helped me. Walked the 2'longest blocks of my life and we went for another spin. He got me to better understand how my car worked before we parted ways. Steve is awesome. He is patient, kind and very respectful. He's an all around nice gentlemen and clearly a great asset to the company. If I get another "free" car from daddy, I'm going back there and for sure I don't want to see anyone other than Steve. Steve knows cars More

Great all-around service Thank you Bay Ridge Nissan for the awesome service and Steve woodhouse made the experience all the more pleasant. Thank you Steve and thank you Bay Ri Thank you Bay Ridge Nissan for the awesome service and Steve woodhouse made the experience all the more pleasant. Thank you Steve and thank you Bay Ridge Nissan.????? More

Most Pleasant buying experience to date The experience I had with Gino at Bay Ridge Nissan was great! After finding an opportunity online for the vehicle I was searching for, things started The experience I had with Gino at Bay Ridge Nissan was great! After finding an opportunity online for the vehicle I was searching for, things started on the right foot. The after getting to the dealership and being teamed up with Gino, it only got better. Gino was a true professional and worked directly with my needs. He made me feel comfortable throughout the entire process and ultimately provided me with the best deal around for my new vehicle. I would certainly recommend this dealership, especially Gino to any car buyer, be it a first time buyer or a seasoned shopper, the experience was second to none. More

Awesome customer service I was actually standing right outside the dealership when i thought to myself well I have okay credit and a great job maybe I should just try and I di I was actually standing right outside the dealership when i thought to myself well I have okay credit and a great job maybe I should just try and I did. Sylwia was amazing so sweet and personable. I told Sylwia my worries with commitment and prices and she brought me to the show room and just opened up my eyes to opportunity. After talking with Sylwia I was excited about trying to get a car, hopeful that I would get one with her help and amazed that she felt more like a friend than someone trying to sell me a car. I recommend Sylwia and this dealership to everyone I know. The next day I drove out with a 2013 chevy malibu. More

One price our best price I felt good attended and the service was nice. It was a nice experience and if I could work with them again I will be glad. I felt good attended and the service was nice. It was a nice experience and if I could work with them again I will be glad. More

Friendliest Salesman This was my first stop in search for a used car, little did I know I didnt have to go anywhere else. GREAT CUSTOMER SERVICE!!! My salesman Alex Ho was This was my first stop in search for a used car, little did I know I didnt have to go anywhere else. GREAT CUSTOMER SERVICE!!! My salesman Alex Ho was great, not pushy and found out the best options for me and not the dealership. I had a very enjoyable experience. I Highly recommend this great establishment. More

one price best price Service was excellent and efficient. Made the buying process easy and enjoyable. I would recommend this sales rep to anyone. Great car buying experien Service was excellent and efficient. Made the buying process easy and enjoyable. I would recommend this sales rep to anyone. Great car buying experience overall More

Friendly, easy to trust & went above and beyond Ricardo took us through the vast selection of used sedans and ensured that we sat in as many vehicles as possible to find the right car for us. Once w Ricardo took us through the vast selection of used sedans and ensured that we sat in as many vehicles as possible to find the right car for us. Once we test drove & settled on a 2011 Altima, the one price, best price policy made the buying process stress free. Ricardo even took care of us after we purchased the car. It only came with one smart key, but he found us a second one at no charge when we mentioned we had hoped for two. More

Much improved! Looking for a new car. I've purchased from Bay Ridge Nissan before, but know that they have a reputation for shady business practices. Happy to see th Looking for a new car. I've purchased from Bay Ridge Nissan before, but know that they have a reputation for shady business practices. Happy to see that they've seen the error of their ways and now have a strict policy which takes all the under-handed practices out of the equation. We met with Sylwia, and she was sweet, knowledgeable and totally helpful. Recommended!! More