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Empire Nissan of Bay Ridge
Brooklyn, NY
1,179 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,179 Reviews of Empire Nissan of Bay Ridge
May 01, 2016
Make sure you ask for Denisse!! If you are looking for great If you really want good service make sure you ask for Denisse and Sammy. They make you feel comfortable and most importantly they are very honest and If you really want good service make sure you ask for Denisse and Sammy. They make you feel comfortable and most importantly they are very honest and professional! Thanks you guys?????? More
by Mrs.moreau
Employees Worked With
Sammy, Denisse Abreu
April 30, 2016
It was quick and easy Gary was very helpful we had a good experience that is why we are loyal. Cusomers he explained the car asked if we had any questions feel free to call Gary was very helpful we had a good experience that is why we are loyal. Cusomers he explained the car asked if we had any questions feel free to call More
by Ranger
Employees Worked With
Gary v
April 28, 2016
Love my car I wasn't happy with my first visit. No one offered to help. I had to seek help. Also the car I wanted to buy was viewed by 2 other people and I unde I wasn't happy with my first visit. No one offered to help. I had to seek help. Also the car I wanted to buy was viewed by 2 other people and I understand it's business but I think a conversation about if we were ready would of been nice. I went back 2 weeks later because I realize it's business and I love the cars I saw. I was helped by David Martin and was very helpful and when we left it know if friendshe and family needed a car I will be calling him. More
by Diva
Employees Worked With
Lisa,, Chris Casazza, David Martin
April 11, 2016
My car is great! I had never leased a brand new car before and when I decided to move forward with doing this for the first time, I was happy with the car I chose. My I had never leased a brand new car before and when I decided to move forward with doing this for the first time, I was happy with the car I chose. My sales rep, Gary was knowledgeable about the vehicle and showed me where everything was in the car. He also setup my bluetooth. I felt comfortable while I was at the dealership. I only wished the maintenance contract was explained in more detail by management and I was surprised that Ray, the person whole prepared my paperwork would not give me his business card... More
by Noelle
Employees Worked With
Gary Vykrest Salesman 3781
April 10, 2016
i love my new car Gary was very helpful and knowledgeable. He took his time to make sure this was the best deal for me and for that he get mega kudos. Everyone from the Gary was very helpful and knowledgeable. He took his time to make sure this was the best deal for me and for that he get mega kudos. Everyone from the ladies at the front desk to the finance guys are very friendly. I would definitely recommend this dealership to anyone looking to purchase a new or used car. More
by msbobbie
Employees Worked With
Gary Vykrest
April 08, 2016
Denisse Abreu On Wednesday me and my husband Manuel Cruz Baez was treated very badly at Bay Ridge Nissan, Denisse Abreu was suppose to help us but my husband was ne On Wednesday me and my husband Manuel Cruz Baez was treated very badly at Bay Ridge Nissan, Denisse Abreu was suppose to help us but my husband was never was given the chance to test drive the car. Then she told him to pick the car, but she told him that the only one he can take was a small car(Mercedes Benz 2010 C300) a car that she wouldn't pick for herself. When we came the next morning they didn't want to here it. Both me and my husband are on disability (we both have very bad back problems), when I spoke with Denisse over the phone she was very disrespectful and when I ask to speak you she hang up the phone never again. They had us there on 4/6/2016 until 10pm night next day finance called me with a big error on contact my husband sign new set of paper anew want to talk to Denisse that the car was too small she said tomorrow when tomorrow came she didn't want to hear it please help us we can't keep this car it's too small I am a big woman and very sick. My number (917)826-2385. Thank you for answering my complain. More
by Amanda529
Employees Worked With
Denisse Abreu
April 05, 2016
best card buying experience I'm so glad i went to Bay Ridge Nissan for my car purchase. From sales all the wat to customer service they make you feel like family. My salesperson I'm so glad i went to Bay Ridge Nissan for my car purchase. From sales all the wat to customer service they make you feel like family. My salesperson Gary did everything possible to get me into a car with my credit situation. the finance department assured me that they could get financing for me and it happened. i would recommend this dealership to anyone looking for a new or used car. More
by taffphina1968
Employees Worked With
Gary Vykrest,
March 31, 2016
Just horrible!!! Dealing with this dealership was my nightmare. They lured me in with a lease offer that they couldn't honor and tried to offer me options so I need to Dealing with this dealership was my nightmare. They lured me in with a lease offer that they couldn't honor and tried to offer me options so I need to pay more. I left my car with their valet while I was trying to make a deal and got my tire punctured. No one took responsibility for this even though that happened during the time my car was at their valet. I got a call in a week from the guy who said he had more authority and he was going to honor the deal they quoted. What was my surprise when I came there again to give it the last shot when this guy started again with conditions, trying to add more to the monthly price and even had guts to offer me a downgraded car! Please stay away from them if you value your time and money. I went to a different dealership (Rockaway Nissan) and got a great quote and took the car right away! More
by Honestreviewer
Employees Worked With
Gino Faretra, Mena S
March 07, 2016
GOOD SERVICE KEVIN WAS GREAT HE WAS SUPER HELPFUL. THE SERVICE WAS FAST AND EASY. I HAD AN EARLY APPOINTMENT AND WAS ABLE TO BE OUT EARLY. KEVIN WAS GREAT HE WAS SUPER HELPFUL. THE SERVICE WAS FAST AND EASY. I HAD AN EARLY APPOINTMENT AND WAS ABLE TO BE OUT EARLY. More
by carmelap81
Employees Worked With
KEVIN
February 28, 2016
Very Professional Service All Staff Members that I encountered were very Knowledgeable of their Car Sales Financial Advisor Ray went above beyond to make my Son's first car exp All Staff Members that I encountered were very Knowledgeable of their Car Sales Financial Advisor Ray went above beyond to make my Son's first car experience to be A Dream Come True More
by Macalou
Employees Worked With
Christain Ortiz Ray Financial Advisor, Sasha Shartilov
