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Empire Nissan of Bay Ridge

Brooklyn, NY

4.8
1,179 Reviews
Call Dealership (347) 309-4076
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6501 5th Avenue

Brooklyn, NY

11220

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1,179 Reviews of Empire Nissan of Bay Ridge

May 19, 2016

Great experience! Bay ridge nissan has the best customer service ive ever encountered at any dealership. Sam and Kevin were the ones to help me and I am so glad they di More

by Lpezz94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, kevin
Report | Print
May 19, 2016 -

Empire Nissan of Bay Ridge responded

On behalf of Mr. Cintron and I, thank you for taking the time provide your feedback, it was our pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with the experience in which I provided to you and I wish you continued luck with your Nissan! If you should require further help with anything relating to you car, please feel free to contact me at (888) 251-7530. Samantha Siew.

May 19, 2016

Good service Good people and friendly. Very helpful services. Mr Fares was a great guy who helped me out with my six month check up for my car More

by Ccasseus8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Fares
Report | Print
May 19, 2016 -

Empire Nissan of Bay Ridge responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the experience in which I provided to you and I wish you continued luck with your Nissan! If you should require further help with anything vehicle related, please feel free to contact me at, (888) 251-7530. Ali Fares.

May 17, 2016

Wonderful. Experience Mr. Patrick Martin is an excellent service advisor. Always specific with his explantions and helpful. Kevin your Customer Representative is a wonde More

by Tongablack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Jones
Report | Print
May 18, 2016 -

Empire Nissan of Bay Ridge responded

I would like to thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with the experience in which I provided to you and I wish you luck with your new Nissan! If you should require further help with anything relating to your car, please feel free to contact me at, (888) 251-7530. Patrick Martin.

May 14, 2016

Patrick martin and joel guzman are the best Happy with my service will be back with a smile thank you patrick and joel. Im going to tell my friends and family about how great you guys work so th More

by Grace Okocha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Jones
Report | Print
May 16, 2016 -

Empire Nissan of Bay Ridge responded

Hello Ms. Okocha, Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with your experience and I wish you continued luck with your Nissan! If you should ever require further assistance with anything car related, please feel free to contact me at, (888) 251-7530. Patrick Martin.

Oct 12, 2023 -

Grace Okocha responded

Thanks Mr Tom Cole excellent service person at Raycatena Mercedes Benz Edison.

May 14, 2016

This is the best car service ive had ever I am juat glad that theres people here loke ali fares and joel guzman to help me out with my servicing they mad my car servicing experience informativ More

by Meekataitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Jones
Report | Print
May 16, 2016 -

Empire Nissan of Bay Ridge responded

Thank you for taking the time to provide your feedback to us, it was our pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with your experience and we all wish you continued luck with your Nissan! If you should require further help with anything relating to your vehicle, please feel free to contact me at, (888) 251-7530. Joel Guzman.

May 13, 2016

Excellent Customer Service Service Advisor was courteous and efficient. The waiting room was clean and spacious. The service was quick and affordable. Will highly recommend Bay More

by Kelly Honey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Argento Donna
Report | Print
May 16, 2016 -

Empire Nissan of Bay Ridge responded

Thank you for taking the time to provide your feedback to us, it was our pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with your dealership experience and I wish you luck with your new Nissan! If you should ever require further help with anything vehicle related, please feel free to contact me at, (888) 251-7530. Vincent Freund, General Sales Manager.

May 13, 2016

Very happy with my pickup today Ricky pomales and kevin cintron help us alot in getting our new Nissan. Ricky work hard on our behalf. Also very imformative. We give nissan bay ridg More

by Tana2016
Recommend Dealer
Yes
Employees Worked With
Barry Rozell
Report | Print
May 16, 2016 -

Empire Nissan of Bay Ridge responded

Thank you for taking the time to provide your feedback to us, it was our pleasure to have assisted you with your vehicle needs. I am glad that you were happy with the way in which you were taken care of and I wish you luck with your new Nissan! If you should ever require further help with anything vehicle related, please feel free to contact me at, (888) 251-7530. Kevin Cintron.

May 12, 2016

Excellent Great experience great deal Eric Chaung very helpful explain everything excellent customer service I love my 2016 Nissan Rogue I love the body style a More

by Animatez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Chaung
Report | Print
May 16, 2016 -

Empire Nissan of Bay Ridge responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with the experience in which I provided you with and I wish you luck with your new Rogue! If you should require further assistance with anything vehicle related, please feel free to contact me at, (888) 251-7530. Eric Chaung.

May 12, 2016

Awesome service Visiting nissan dealship at bayridge.com l must say eveytimeI come in with my vehicle things get done the correct way today I am dealing with mr. Pat More

by Happygolucky123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Jones
Report | Print
May 12, 2016 -

Empire Nissan of Bay Ridge responded

On behalf of Mr. Guzman and I, thank you for taking the time to provide your feedback, it was our pleasure to have assisted you with your vehicle's servicing need. I am glad that you were satisfied with your experience and I wish you continued luck with your Nissan! If you should require further help with anything relating to your car, please feel free to contact me at, (888) 251-7530. Patrick Martin.

May 07, 2016

Worst dealership. WOULD NEVER RECOMMEND Dealership is terrible,went there from NJ to see a CPO NISSAN got there and it was covered in bird crap,dog hair all over seats, salesman said they wi More

by Unhappy customer
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Channg, Chris Casazza
Report | Print
May 09, 2016 -

Empire Nissan of Bay Ridge responded

I am saddened to learn about your frustrations and I will be addressing this incident with my team. Customer satisfaction is extremely important to us and your concerns matter. We will be making the appropriate adjustments, in order to prevent this from happening again and your feedback will help us to better ourselves. If you would like to discuss this further, please feel free to contact me at, (888) 251-7530. Vincent Freund, General Sales Manager.

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